BYDcashReviews of bydcash.com

Response from BYDcashJul 1, 2026

We sincerely apologize for the inconvenience. It is true, we moved to a new loan management system when this loan was originated, and for some reason, that system created one extra payment at the end of the term for approx. $225. We are unclear as to why that occurred but believe it may have been related to the amortization schedule. We are continuing to investigate. We require a few days notice in order to investigate and make changes in the system before a scheduled payment can be withdrawn. However, we did issue a credit in the system, so the inaccurate payment was not withdrawn from your account. We pride ourselves on delivering a unique and high-value service, and we appreciate the constructive criticism to help us continuously improve. I know our team has been in touch with you on several occasions to investigate and then rectify the situation. I would be happy to discuss this with you further. Again, we sincerely apologize for the mistake.

Response from BYDcashJan 14, 2025

Hi, Thank you for sharing your feedback. We sincerely apologize if there was any misunderstanding or frustration during your experience with us. Our goal is to provide transparent and supportive service throughout the entire application process. To clarify, the $25 application fee is nonrefundable, as we state on the website during the intake phase of the process. This fee helps cover the cost of opening and reviewing your file, as well as providing you with the personalized guidance necessary to move forward. We pride ourselves on making financing accessible to individuals who may not have access to traditional credit. Instead of requiring a social security number or credit history, we request alternative financial documents, such as bank statements, phone bills, rent or mortgage statements, and utility bills. This approach has helped many clients secure the financing they need to start their legal process when other options may not be available. If you have additional concerns or questions about your application, we’d be happy to assist you further. Please don’t hesitate to reach out to our team. Your feedback is valuable to us, and we’re always looking for ways to improve our service. Thank you again for your time and for considering us as your partner in this process.

Response from BYDcashApr 11, 2024

Kaia, I understand you are not a client and are writing on behalf of the actual loan recipient. Unfortunately, she has been in default for nearly a year. We have been patiently working with her, even restructuring her loan 9 months ago to give her a lower monthly payment, yet she refuses to make any payments. She has now placed that burden on her co-signer. We have tried very hard to help her avoid collections, but she has become quite abusive to our team members. I'm sorry you are upset, but if you are interested in working with us to help come up with a payment plan that will work for her, we are more than happy to help. We are here to help very deserving individuals take advantage of professional legal support with their immigration case. When someone does not repay their loan, it has a negative impact on our ability to help so many others.

Response from BYDcashOct 10, 2023

Cerry, I'm sorry you are unhappy with our loan offering. We work very hard to provide loans to help people move forward with their immigration cases, and we have to cover our costs to provide those loans. Our relationship managers are very clear about the terms of our loans, and in your loan agreement, it clearly states that the minimum payoff is 6 months. In addition to helping you pay for your attorney fees and government filing fees, we use these loans to help you build a positive payment history to begin to establish credit in the US. Building a credit history in the US is important, as it can help you to access and save money on a variety of financial products and services, and help in other ways, such as getting approved for an apartment lease or home mortgage, reduce or eliminate deposits on utilities and phone bills, and much more. We would be happy to discuss this further with you. Cerry, you are not the borrower. The borrower is the beneficiary of the immigration case. We are using the loan to the borrower (who is going through the immigration case) to help build credit for them. Also, we charge 3%/mo. which is clearly stated in all of our marketing and loan documentation as well as explained by the Relationship Manager. It also clearly shows the rate, the amount of the loan and the total interest in the loan documents. I don't think you would be able to find a loan for 3% per year from anyone, even with perfect credit as a US citizen. It costs BYDcash significantly more than that for the debt capital we use to provide the loans. Again, I would be happy to speak with you to discuss further.