Emily
Quality has gone down hill
Quality has gone down hill. I ordered a beautiful yellow gold letter bracelet in 2023 and loved it. I ordered the same bracelet in 2025 to have a matching set and it’s not like the old one. The gold is dark and cheap looking, not yellow and bright. The clasp is also different, not as dainty as before. I’m so bummed! And they don’t accept returns/refunds.