BWJ Travel is a premier host travel agency dedicated to empowering aspiring and experienced travel consultants to achieve success. We provide our agents with everything they need to build thriving travel businesses, including cutting-edge tools, comprehensive resources, top-tier training, and personalized support. Our hands-on approach and engaging community foster collaboration and growth, ensuring every agent has the confidence and expertise to excel in the travel industry. Whether you're starting your journey or looking to elevate your travel business, BWJ Travel is here to guide you every step of the way. Join us and discover the path to becoming a high-earning, successful travel consultant!
BWJ Travel, LLC (bwjagents.com) has 110 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Also known as
BWJ Travel, bwjagents.com
Website
bwjagents.com
Category
Activities & Tours
Location
Glendale, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: April 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I was told a refund could not be issued. We are awaiting to escalate the matter. I used the wrong card when paying for his insurance he stated we would need for protection which was $97 last training was $57 they make up there prices to collect fees off people through the one day training allegedly. I have not even been a full 3 days into training and I canceled the membership. I should be refunded back the $97 dollars back into my spouse account as he is highly pissed that a company who makes money right can’t issue a refund that doesn’t even make sense? They should have no issue processing refunds especially since it has not even been 3 day’s into training. Jacob should had also mentioned that it’s non refundable in training before people started getting SCAMMED. It’s unacceptable and do not waste your money. I thought this was an actually company who already has incoming calls coming in allegedly. Please do not waste a dime unless you would like to find all your own leads and we all know in today’s world that comes with even more cost.
AL
alina
Definitely a big scam
Definitely a big scam, heavy on theft/fraud and taking advantage of desperate jobseekers. REPORT THESE CRIMINALS EVERYWHERE. The monthly charge for bogus certification and training went up to a MANDATORY $97 a month and they bully you into doing it on the spot during the call pretending there is even a chance for an actual job. REAL businesses cover their own insurance as a legit business expense and don't threaten employees to fund this.You don't have to pay for the promise of a job! They don't know anything about you or your skills at this point total robbery. No real clients, bogus fake website, fake saleshole "founders" who claim to be the best in the world (eyeroll), a bunch of fake insulting scripted nonsense, and no real employees and they disappear without a trace. BEWARE!!!
SA
Samsara
The tactics are changing, just writing this for an update, BEWARE
I decided to hop in since they've changed their tactics as of February 2025:
They will claim their "previous role got filled" and you'll get an "exclusive invite only" meeting with the Co Founder who's named "Mark". After some digging, while I'm actively in this meeting RIGHT NOW, there are 164 participants in the room and "Mark" is the infamous "Edwin"/"Jacob" you'll see coming up on search engines when you look into this place.
They go by BWJ Travels AND HappyGo Travel Services at this point, and I'm sure several other titles.
It's been 10 minutes in and the participant count is 156. So clearly people are picking up on it. He also says in the beginning there is no cold calling, no sales position, etc. But he's running around in circles and BSing.
I won't waste further time wondering what he's going to charge people to become an agent. Just beware - the tactics have changed to try and imply "exclusive" invite for you.
CT
CC T.
Warning
Warning – Scam Alert! Unauthorized Charges by bWJ Travel
I had a terrible experience with bWJ Travel. They fraudulently charged my credit card without my permission, despite never using their services. This feels like an outright scam. When I tried to resolve the issue by contacting their customer service, I received no helpful response. Their refusal to take responsibility or provide any clarity has been incredibly frustrating.
I’ve reported this issue to the Better Business Bureau (BBB), as this kind of business practice is completely unacceptable. If you value your financial security, stay far away from bWJ Travel. I’m currently disputing the charge with my credit card provider, but no one should have to go through this kind of stress for something they never authorized.
Please be cautious and protect your information!
AM
Amelia M.
Absolute scam
Absolute scam. Somehow received my info from Happy Go Travel application on LinkedIn. I stayed on the zoom meeting until the end on the off chance this was real...
Mark makes you pay $97 while still on the call. He does not provide his last name, there is no email to respond to. Total waste of an hour. I'm just glad he didn't get my money too.
GR
Gillian R.
Scam
Yep, totally a scam. *
I didn't figure it out until after the interview and I feel so bad for all the "so-and-so, thank you, you're good to go"s I heard because each one meant someone falling for it. No one should be asking you to commit/spend money on such short notice, while they wait. Even legit people doing that are scummy and you should take another look at them.
BE WARY OF PRESSURE TACTICS!!!
Maybe I'm naive for falling for it at all, but it didn't feel off till the end. I asked if I could have more time to decide and said in chat (directly to him, chatting to others was blocked) that it felt too good to be true. He was all -haha, I'll take that as a compliment- and said he could hold my spot till the end of the day. Still a pressure tactic by the way.
Things that are too good to be true so often are. That's what clued me in to look closer, this was my 3rd attempted scam from "employers".
*Since you're reading this, good job doing your research, even if you already gave them one payment, it's monthly, contact your bank and have them block the next payment so they can't get you twice!
AV
Amber V.
UNETHICAL...Automatically renewed my…
UNETHICAL...Automatically renewed my membership and charged my account an annual fee of $396 during these extremely stressful economic times. After contacting them on the SAME DAY they charged my account to CANCEL my membership & request a REFUND they replied "Unfortunately we DO NOT issue REFUNDS as per our Terms & Conditions. There are resources that are billed on our end that we pay for that are non-refundable, like the E&O insurance and other resources." No integrity, no morals, no respect for other peoples hard earned money. STAY AWAY...DO NOT RECOMMEND...
AC
Ann C.
Do your Research first & always Question Everything
Question everything. If you are legit, what do you have to hide? Why are people kicked out of the Zoom call? Why can't questions be asked before we give away our money? Why sugarcoat everything? Why call it a certification? You're not even given the company name until the end of the call. It's a waste of 1.5 - 2 hours to be told you have to pay and not know what you're getting. Keep reading for more.
The Zoom meeting was going very well, with over 150+ people in there. "We can't take everyone for this job," but we can take anyone who is willing to move forward at the end...ie pay. Jacob spoke the whole time and had so many motivating things to say. You could ask questions about job opportunities, and no opportunity was given at all. That was RED FLAG 1.
Towards the end, after everyone was pumped, we were told we needed to pay for certification, $97/month, in case a "mistake is made," we would be covered. I was hesitant, and of course, was waiting for the “catch" because there usually is one. No surprise there was. RED FLAG 2. Especially with the ad that I've seen for over a month now, I wondered how someone could make so much money for Data Entry or CSR work.
In addition, I am a skeptic and not one to spend money without knowing what I am getting or getting into, which was still unclear as the chat was closed and could only be sent to or seen by Jacob.
Once I got to the site, the link to pay for the "certification" said: " The Travel Agent Certification is a professional requirement that allows you to access exclusive travel deals, book trips for clients, and earn commission on every booking." That description does not sound like a certification, it sounds like every business opportunity where you must invest into it.
Needless to say, towards the end, people started dropping off the call like flies. Not many of us have $97 (month) just to give away, based solely on the words of one person who gave no opportunity ask questions or answer them. The way things were explained in the call made it sound like a legit JOB.
Once you paid the $97, first, you get the training materials to begin. Details taken from a couple of other reviews state that leads are provided to you, and you reach out to DATA ENTRY or CSR, ask questions regarding what clients want to book for their travel, and then you submit, but don't quote me.
They stated it is "their clients"... Whether this is legit or not, I have no idea, but ALL IN ALL, this was more of a sales pitch. I chose not to move forward. Too many inconsistencies. Choose for yourself, I am just giving an account of my experience on touching on a couple of others stated here.
Lastly, the comment about the person who got kicked out of the meeting for posting a review he found online regarding other ALIASES is another RED FLAG. In addition, the majority of the reviews posted on this particular alias only go back to January 2025 or so. If you have been in business for 20, 30 years, or however long we told you were in Zoom, why don't the reviews go back farther? If the opportunity is so amazing, why arent there more positive ones.
All the positive reviews did seem like BOTS because as stated in another comment here, no one has legitimately stated they have made any money at all. It's just all hopes, dreams, and positive intent that they hope to make money and the excitement at the opportunity, blah blah, but no real results. If this was all legit, why not have real testimonials and REAL people speak on behalf of the company. I have been in other zooms, and that is exactly what happens when an opportunity is indeed LEGIT. It seems there may be truth to the aliases.
All I know is people were paying so I'm sure they made a lot of money just from the $97 sign ups for people paying at the end of the call for certification and training materials, not know what theyre getting into except all the fluff that was provided for over and hour. I didnt believe in the opportunity so it was NO GO for me.