Mia
The one star review below was my exact…
The one star review below was my exact same experience. I will simply copy and paste the relevant parts of the review for clarification. “Can't access the games I bought (SCAM) I bought two games. They emailed me a username and password to create a separate account and login into a Nintendo account to access the games I bought. I tried to follow all their directions to access the games. The problem is Nintendo sends a verification code to the email I am trying to log in with. Normally, it wouldn't be an issue but I don't have access to their email they provided. When I send them a ticket like it says in their instructions, I get a video on how to do it. But I don't get the verification code I need to log into use the games I bought. I was ripped off and they took my money. I'm going to report it to my credit card to try to get my money back.“ I asked for a refund and they said it was issued. So I will check with my C.C company in a few days. It was all just a very uncomfortable situation and based on my interaction, I wouldn’t recommend it. It is listed as a simple process, and then when it comes time verify the email for the new user you’ve added to your switch in order to download the game, it gets really murky. They are also listed as being in the US, but are clearly in the UK. Not sure if that matters. I will update the review if someone can correct me on what exactly it was I could’ve been doing wrong. I followed all the steps and it got me no where. Perhaps they can work on better communication with their costumers.
Response from BuySwitchGamesMar 29, 2024
You haven't followed the process as described and it wouldn't take more than 2 minutes and then you requested a refund and we accepted and returned your money.




