BuysumoticketsReviews of buysumotickets.com

Bought tickets for 20 shows in Japan. Somehow they were lost......either them or Fed ex. I paid over $1000 for these and have been waiting for a year to go on this trip. I dont see why they cant reprint them or why I cant use the confirmation email that shows the seats. This is not my fault! I did not lose them so why should I be punished for someone elses screw up

I you want ticket dont use this services !

Poor customer service. Some of the rudest, most unpleasant staff i have ever encountered in any context. The sumo association specifically calls out this company as one not to use and I wholeheartedly agree. Avoid like the plague.

Really poor experience of ordering on the website. They did not get the tickets ordered, they took a long time to tell us that they failed and they did not give a full refund. Would advise all to avoid this company.

TL;DR: Bad service experience when ordering sumo tickets. Pros: They refund if they can’t provide tickets. Cons: Rude and insulting communication, failed to deliver the service. I used this company to pre-order sumo tickets. They couldn’t provide them, which was disappointing but not unexpected. What shocked me was the way they handled it. Instead of any empathy or professionalism, I received dismissive and insulting replies to my emails. If they had been upfront about the low chance of getting tickets when ordering late, I would have tried myself on the official site. Instead, I was left with nothing — and when I complained, their representative actually wrote: “You’re another person on the internet who doesn’t know what he is talking about. I won’t read this email or any more emails. You deserved the reply that you got. We have refunded you and even if somebody does cancel their ticket, we will offer it to somebody else.” I have never experienced such rudeness from a service provider. The way they treat customers is completely unacceptable.