BuystudentbooksReviews of buystudentbooks.com

Response from BuystudentbooksJun 27, 2025

Hi Charles Fruit, We truly apologize for the delay and completely understand how frustrating this must be, especially with your class schedule. Your order is on its way via USPS. Tracking number - 9241990328575262319160 Tracking link - https://tools.usps.com/go/TrackConfirmAction?tLabels=9241990328575262319160). Sometimes USPS can run slightly behind schedule, but we kindly ask you to wait just 1–2 more days. If it still doesn’t arrive, we’ll be happy to issue a full refund. I want to respectfully clarify that your order placed on June 13 came with a 12-business-day shipping timeline. Business days exclude weekends and federal holidays, so the estimated delivery date falls around July 1, meaning your order is still within the promised delivery window. I understand you were expecting quicker delivery, but USPS and most courier services do not count weekends as business days. We shipped your order promptly in line with what was advertised at checkout. We genuinely regret that this caused any frustration, but I want to assure you that we’ve honored the timeline communicated at the time of purchase. We really appreciate your patience and understanding. If you have any further questions, I’m here to assist. Best Regards James Gilmour

Response from BuystudentbooksMar 26, 2025

Dear Noah, Thank you for your review. We want to assure you that we are a legitimate company and we take customer satisfaction seriously. To provide you with more details, here are your tracking details: Tracking Number: 9241990328575255223344 Carrier: USPS Tracking Link: https://tools.usps.com/go/TrackConfirmAction? Please feel free to track your order using the link provided. If you have any further questions or concerns, don’t hesitate to reach out. Thank you for your trust, and we look forward to serving you again in the future! Best regards, Buystudentbooks

Response from BuystudentbooksMar 26, 2025

Hey Ernest Perry, Sorry for the late reply could you please tell Us. You received the item or not as we are checking with the USPS your item was alredy delivered on 21st. Here's the tracking number of your order - 9241990328575254661253 If you still have any concern feel free to contact us. Thanks & Regards Buystudentbooks

Response from BuystudentbooksMar 13, 2025

Dear Kian Mireskanadari, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you've experienced. We understand how important it is to receive your textbooks on time, and we're truly sorry that we fell short of meeting your expectations. The delay in processing and shipping your order is not the standard of service we aim to provide. We are currently reviewing our processes to ensure that this doesn't happen again in the future. Your experience will help us improve our communication and shipping timelines moving forward. We understand your frustration and regret that we couldn't meet your needs for this order. If there's anything we can do to make this right, please don't hesitate to reach out. We value your business and would appreciate the opportunity to serve you better in the future.

Response from BuystudentbooksMar 4, 2025

You don't even order from Us, Kindly share the invoice. We are 100% legit company with best quality books we don't sell counterfeit books.

Response from BuystudentbooksMar 4, 2025

Dear Darlens, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you've experienced. We understand how important it is to receive your textbooks on time, and we're truly sorry that we fell short of meeting your expectations. The delay in processing and shipping your order is not the standard of service we aim to provide. We are currently reviewing our processes to ensure that this doesn't happen again in the future. Your experience will help us improve our communication and shipping timelines moving forward. We understand your frustration and regret that we couldn't meet your needs for this order. If there's anything we can do to make this right, please don't hesitate to reach out. We value your business and would appreciate the opportunity to serve you better in the future.