2nd time ordering and can’t believe how easy and seamless it is to order. The entire website is user friendly and easy to navigate. The delivery is shockingly quick and haven’t had a problem yet. Prices are beyond reasonable!! The best I’ve seen
LR
Luis R.
Good company I’m be dealing with this…
Good company I’m be dealing with this company almost 3year no problem everything good fast shipping good product I’m recommend
AM
Amy
Absurdly fast shipping
Absurdly fast shipping! I just got my package on Monday and just ordered on Friday!
CL
Charlene L.
This is a crap show....FRAUD/SCAM
This is a crap show. they DO NOT CARE about customers not getting their orders in a timely fashion. they have your money, so why should they care? their customer service is rude and condescending. BUYER BEWARE!!!! I'm the one suffering with my $150 gone and my order is not here after 10 days and no pods to vape. I've been a customer over a year and never was treated like crap until now 🤬🤬🤬 Tracking from USPS shows my pkg arrived here on the 7th at 3:17 a.m. it never was delivered and was sent off backtracking on the 9th. P. O. claims the pkg has never arrived as of yet. My bank is going to investigate for fraud, and I will get my money back in full!!!!!
AI says it all: AI Overview: Reviews for Buy Pods Now (buypodsnow.com) indicate significant customer service and product quality issues. Common complaints include long shipping delays, lack of responsiveness to support inquiries, receiving defective/dry disposable devices, and accusations of selling counterfeit products. Customers have reported difficulty receiving refunds.
Key Complaints and Reviews for Buy Pods Now:
Customer Support & Service: Reports of poor communication, no response to emails, and slow processing times, even for expedited shipping.
Product Quality: Reports of receiving dead-on-arrival, burnt, or empty (dry) disposable devices (e.g., Puff Bar).
Authenticity Concerns: Customers have explicitly claimed to receive fake or counterfeit products.
Shipping Issues: Problems with orders being shipped back, long delays, and frustration with the overall purchasing experience.
Based on REVIEWS.io and Trustpilot data from roughly 5 years ago, the reputation for this specific retailer has been poor, with warnings to avoid.
MR
Mark R.
I had ordered on 9/18/25
I had ordered on 9/18/25. As of now one week later I have not received my order
Contact them they said it was shipped but USPS has no record of it being received. Don’t take a chance with them
HG
Heidi G.
I closed the window on accident in the…
I closed the window on accident in the pay page without finishing the order. A few days later I remembered and ordered $125 of products. Checked email for confirmation seen i had 2. I called left a message on what seems like the gent6home number so I emailed and explained what happened. They responded later In the day after after plenty of time to see the email. The response was sorry both orders have shipped. 7 days later I received 1 order. That same day they shipped the second order after saying sorry we can't do anything. U can refuse the package and send it back. Check the charge for that and the fact they say no return on pods or we will change for return shipping and some other bullshit fee. I bought from them every month for 3 months now. And on and off over the years. This is not the first problem I've had. Just the last. They had a loyal customer. Bad customer service lost them guaranteed money. Hope that $125 was worth it.From the looks of the other reviews, I am not alone.
LG
Lorissa G.
They take your money and then you wait and wait!…
The claim that that ship your order usually the same day is totally UNTRUE. I placed my order and 4 days later they are still processing it. I waited another day and emailed to customer service when they were going to ship it and they did not answer me and now it's completed but no tracking number was ever sent. I now have another order placed on Feb 12th and it is still processing and it is the end of the day of 14th, When you try calling no one picks up the phone.
AK
Amanda K.
I have been using buy pods now a long…
I have been using buy pods now a long time. There products are less and better somehow. I buy logic pro and the taste and quality seems better than our stores. The shipping is fast too. Definitely reliable. Never had a problem.