BuyhearingaidReviews of buyhearingaid.com

Good communication and prompt service

3-4 business day delivery, turnouts to be 10 days, issues with color choice supply not mentioned until after ordered. No Place to upload audiogram at the time of order. Good follow up communications with emails.

See update below: After trying over the counter hearing aids, I contacted Buyhearingaid.com. I purchased the Signia Silk charge & go 7IX, due to the great pricing, insurance included, form factor and free lifetime audiologist online appointments. The company was responsive and always answered my calls quickly during prepurchase. However, once I received my hearing aids and called for the audiologist appt, which admitantely was a very quickly scheduled same day appt, the audiologist informed me that because I do NOT have a Microsoft computer (I have Apple computers), then they could not provide me any audiologist support. Consequently, I had to find an audiologist who works with Signia, which was in another city. I had to pay an additional $1000.00 for them to setup my hearing aids, with one year of support. When I met with them and they offered to credit my $1000.00 appt to any products they sell to include Signia. So currently, I am deciding if I will be returning these hearing aids to Buyhearingaid.com and purchasing from the company that is in another city, away from me. UPDATED REVIEW- one day after submitting my low review, the owner of BuyHearingAid.com called me. We discussed my issue, he was very honest with me, and he understood. We came to an acceptable resolution. I updated my review to 4 stars. Leaving one star off for lack of informing me I needed a Microsoft computer to take advantage of their free lifetime audiologist appts. I like the Signia silks with the professional audiologist face to face setup. Will mostlikely keep them. Honest and dedicated company owner.

Good instructions very happy with the product

I can hear better than my previous device. How to adjust volume when I needed. Jabra can just press to unit to adjust low and high. The voice I heard is more crisper between words and syllables. Better product money worthwhile.

The process of buying the hearing aids was seamless. Prompt responses and fast service. I also ordered a TV streaming device, thinking it might help when watching TV. However, when I tried to hook it up, it wouldn't connect properly. It turned out that since I have a sound bar, there was an additional needed. Since I was having no trouble hearing the TV without the streaming device, I chose to send it back. This was the only hiccup in the whole transaction. The rep wanted me to just send it back with no documentation. When I said that I had never returned anything to any company without a return documentation and that I want something. He had to speak to a supervisor to get me a return label. Other than that little lack of training for that rep I couldn't be happier with the whole process.