Connie H.
I didn't receive the product that I…
I didn't receive the product that I ordered. Upon reaching out to the company I was told I would get a portable charger included for the inconvenience. I still have not received what I originally ordered. Now the company is saying I won't be receiving it. Absolutely one of the worst companies and customer service I have ever experienced. I've been forced to dispute the claim through my credit card company.
Response from BuyhearingaidApr 8, 2025
Apologies for the confusion. We meant to upgrade your standard charger to a portable charger due to the delay. Our intention was correct. Please return the delivered portable charger, and we will refund your money.