BuybooksyReviews of buybooksy.com

These people are crooks. They will take your money, never send anything and never communicate. DO NOT BUY!

This website is a SCAM! I ordered a text book for my grad school class and it’s missing chapters 3-14. It looks exactly like the real text book and has the same ISB#. It is such a good fake that I didn’t notice until I got to chapter 3, and by then, it was past the 7 days for a refund. All my emails to customer service have gone unanswered. DO NOT TAKE A CHANCE TO SAVE A COUPLE BUCKS!! I also received a bill from FedEx because the scammer charged me for shipping from India! I have never been a victim of a scam before and a little law suit is not beyond me. Don’t risk it!

Ordered a book for graduate school. Paid extra for speedier shipping. Book took a month to arrive after my contacting them several times. When it arrived it was a knock off version that contained 3 of the 15 chapters. I've been requesting a refund and still nothing. DO NOT USE THIS SITE

I bought two books but only received one. Support said wait a little for other book. Never came and now I can't get a hold of anybody. Sent support emails and sent at website where contacts are and still nothing. I feel like I just lost my money. Not done yet

I bought an nec 2020 a week ago and I'm not received nothing and the not replied my emails.... i feel robbed and I'll report them to the police and to the BBB

Crooks! I bought a book from Booksy.com and never received it. They took my money and didn't send my book. When I contacted them about it, they said they would "send me an update". When I asked when and how, they ghosted me.

UPDATE 2/13 (regarding the reply from the company below): I have provided my order number of 24572 on three different occasions (now being the fourth). The order number was provided through email on 2/6, a follow-up email on 2/12, and again through the chat on their website on 2/12. Instead of actually fixing the issue, they keep giving me the excuse of "we are reviewing". There is no reason that the "review" should take this long. It appears that they are just trying to wait until the 15-day mark to refuse to do anything about the fact that they sent me a book that is falling apart. Since this is not being handled accordingly, I have taken matters into my own hands. -------- I purchased a copy of the DSM 5 TR from this company. When it came in, there were some cosmetic issues with the book, and it was pretty dirty. I reached out to the company a week ago and did not receive a reply. The book began losing pages after a short flip through. I reached out to the company again, and they have failed to provide any information regarding returning the book and refunding me. I ordered this book for my courses, and I have not been able to use it at all. I am very disappointed and will never purchase from them again.

Let's start with the website. Date of purchase, as I made my selection and proceed to checkout my cart, the website suddenly changed my purchase selection. Upon noticing the incorrect item had been purchased, I immediately emailed support to cancel the order. Within minutes, a reply came over stating the correct item would be sent. I assumed the swope was made and the correct book is on the way. Unfortunately, 3 days later I received an email confirming the incorrect book was purchased and would be shipped. I immediately responded that I was informed the correct book would be sent, and asked for additional confirmation. Of course, crickets. I decided to send another email to the Gmail address, and crickets as well. I then moved to do the chat from the website since there is NO US telephone number for this merchant. The chat is AI and generic responses from "Mr. Booksy" is misleading and offer vague responses to direct or immediate questions. It's been two days since my email with no response. This merchant has absolutely the worst or the poorest customer support interaction I've ever encountered. I actually feel like it's a scam or rip off website in light of the absence of communication with customers. I highly encourage anyone buying from this merchant to closely look at your cart for the exact item you are purchasing to avoid any complications and frustration. If at all possible, seek another merchant for purchase if you meet any difficulties or web resistance pertaining to your purchase. This has been a terrible experience with BuyBooksy.com