Geoffrey
I sold you a damaged Apple watch for…
I sold you a damaged Apple watch for $5. A few weeks later I received a call from Ukraine demanding the password so the buyer could erase and use. NO SELLER SHOULD TRUST YOUR COMPANY.

BuyBackWorld (www.buybackworld.com) is a leading online trade-in service that allows consumers and businesses to quickly and easily sell their unwanted cell phones, iPhones, excess inventory, and other used electronics for cash. BuyBackWorld's streamlined and direct buy back service eliminates the risks and hassles associated with traditional peer to peer selling. Users of BuyBackWorld receive a fair and honest upfront price quote, a free shipping label and packaging, and lightning fast payment by check or Paypal.
BuyBackWorld (buybackworld.com) has 369 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Geoffrey
I sold you a damaged Apple watch for $5. A few weeks later I received a call from Ukraine demanding the password so the buyer could erase and use. NO SELLER SHOULD TRUST YOUR COMPANY.
Daniel C.
They do not stick to their promise of 3 day turnaround time. It's supposed to be 3 days after they receive it and my item has been sitting there for weeks. I really need the money quickly so this has been a huge problem for me. Hoping they will send the agreed upon price soon but regardless they are overpromising and underdelivering which in a time like this can result in people losing the roof over their head. I need the cash to pay my rent and I don't know how much longer I can hold off my landlord, if it was going to take weeks to process then they should be up front about it.
Devon P.
I had never used BuyBackWorld for my used electronics sales before, but decided to try them out and sell a MacBook Air and a MacBook Pro. Both were in perfect working condition when I sent them valued at ~$100 each. I received failure of inspections on both with low ball offers of $30. I was told that the Air no longer turned on. The Air absolutely did turn on and was used without issue up until shipping to BuyBackWorld... I gave benefit of the doubt that I could have incorrectly 'wiped' it causing an inexperienced technician some difficulties, so I accepted the offer and let it go. However, today I received another $30 offer for the Pro! This time it was for a supposed 'defective battery with scratches/dents on housing'. The Pro never had a single issue, and I don't recall any denting/scratches. This computer was used infrequently and taken very well care of in an office. Regardless, how is a computer that 'won't turn on' worth the same as one that 'needs a new battery'? I find it difficult to trust that either of these inspections were in good faith in hindsight, but particularly the Pro. I accepted their offers but will not be selling electronics to BuyBackWorld ever again.
Aye P F.
Well, BuyBackWorld sends review requests to people who've never purchased anything from them, so I assume they're circling the drain. 0/10, will continue to not purchase from them again. Edit: because BuyBackWorld has reported my review for violating Trustpilot's Terms of Service, for the record, I have had "a genuine experience within the past 12 months" with BuyBackWorld: I sold something to them. The review request was from a buyer, which I'm not. I stand by my review. If this company can't tell the difference between people who give them money and people who they send money to, they're in trouble.
Response from BuyBackWorldOct 15, 2020
Hi, Thank you for your review. Our records indicate that you did utilize our service to sell a used device and that you were paid the original quoted amount. Can you please kindly reconsider revising the review to reflect the service received? We hope to do business with you again in the future. Thank you for choosing BuyBackWorld.com! Sincerely, The BuyBackWorld Team
Gina F.
Horrible company. I waited almost a month to get my iPhone inspected. They came back and changed my evaluation because my iPhone had a cracked screen. I sent in my iPhone with NO CRACKS ANYWHERE. They provided no pictures and devalued my item. HORRIBLE COMPANY. DO NOT SEND YOUR ITEMS HERE. NOT WORTH YOUR TIME.
Troy
TOTAL SCAM, sent in a working Cintiq monitor and after a month they dropped my quote down to Poor/Defective. Rejected the offer and had them send the product back to me. Monitor works like it's new and they did not return all the accessories I shipped them. Tried emailing them and never heard back and it's impossible to contact them via phone. Never use their service.
Response from BuyBackWorldApr 22, 2020
We're sorry you weren't happy with our service, but we're glad to know you received your item back free of charge as part of our risk-free service guarantee!
Kristin S.
They received a working Apple Watch from me, and only refunded me $2. I emailed back and said that I would not accept this, and I would like my device returned immediately. It was ignored and the $2 refund proceeded. I tried calling multiple times and apparently their "voicemail" is full. No response from emailing or calling. TOTAL SCAM EDIT-IN REPLY TO BUY BACK WORLD No, it was and is NOT iCloud locked. It was also sent with original band, original charger, fully charged and ready to go. There was no email sent. Feel free to show evidence of your claim. SCAM.
Response from BuyBackWorldApr 22, 2020
We're sorry you weren't happy with our service, but unfortunately your Apple Watch was iCloud Locked and then you did not include the Apple Watch band so we were unable to access it and test it properly. We sent you numerous emails to remove the iCloud and when we didn't hear back from you after a week, your item was processed at the reduced quote. If you are able to remove device from your iCloud Account, we would be more than happy to credit you the full buyback value of your device to make you whole on the transaction. Thanks!
JT
This company is absolutely a scam. They don't honor what they have agreed to pay for my phone. They counter offer with a less than half of the original agreed price. I rejected the counter offer and asked to return my phone, they than return the phone to me without the brand new original box, earphone and power adapter. This company do not deserve any star!!! I gave them 1 star as I am force to, without giving them at least 1 star the review wont' process. This company deserve to close their business not conning/hurting anymore people The Order ID is PS1195047757470
Response from BuyBackWorldJan 8, 2020
We're sorry to hear that your experience wasn't a pleasant one, but we do appreciate you leaving us feedback so we can continue to improve for the future. Whenever a price changes, we always provide free return shipping to you on our time. While we make every effort to include any accessories your item came with such as a box, headphones, etc. these are sometimes stripped from the item during the inspection process to provide a more environmentally friendly process. We do see how this could be frustrating to you, but we are glad we were at least able to return your actual device to you so you could resell it elsewhere. In any event, thanks again for trying our services and we hope we can do better for you in the future.