Shisui U.
Better than the last time with another script
Since the feedback was deleted in discord because it only had 3 stars, I'm writing it here 1 to 1.: ⭐️ (1 star) Only 1 star for @_seerrgiioo_ he constantly interferes and pings me, even though I was already in contact with the responsible dev. I opened the ticket myself, and the responsible dev contacted me on the holiday. Only 20 minutes later there was an unnecessary ping from @_seerrgiioo_ and then he simply closed the ticket. It is very clear that only the responsible dev may close if he cannot help with the problem. That was not the case here. ⭐️⭐️⭐️⭐️⭐️ (5 stars) Full 5 stars for Emanuel! 🙌💯✨ Despite the holiday, he took his time and took care of my concerns in a friendly and competent manner. His calm and professional manner really made the difference. Thanks for the strong support! 🙏🚀
Response from Quasar StoreMay 4, 2025
Thank you for taking the time to share your experience! We’re very glad to hear that Emanuel was able to support you with professionalism and care — we’ll make sure he sees your kind words! 🙌 Regarding the situation with @seerrgiioo, we’re sorry if it felt disruptive. Our team often steps in to assist or follow up when there’s availability, even across different time zones or holidays, to avoid leaving tickets idle. That said, we understand your preference for continuity and we’ll review the internal handling of your case to improve communication and avoid confusion in the future. Your feedback helps us grow, and we appreciate both the praise and the honesty. 💙 – Quasar Store Team 🚀