Truth S.
BELIEVE THE NEGATIVE REVIEWS About Butterfly Studio Salon NYC
BELIEVE THE NEGATIVE REVIEWS - If I could give this salon a MINUS ten stars I would. It is my personal opinion and observation that Butterfly Studio Salon, again, in my personal opinion and experience is nothing more than an overpriced SUPERCUTS masquerading as an upscale salon because it's located on Fifth Ave and has some strange contract with L'Oreal. It uses the same mass production style haircut line with one customer after the other as low-end barber shoppes. Butterfly Studio Salon, again, in my opinion, is NOT upscale at all Butterfly Studio Salon is HORRIBLE, and the manager stands by her insulting words to customers who tell her that the hair cut they were given was NOT what they asked for. They offer zero apologies or refunds .. Best to file complains with New York State licensing and also New York City licensing for cosmetology For $120 plus tax, everyone can do better by just going to a low-end SUPERCUTS. The 'BARBER' that butchered my hair was Julianna Ortega. She gave me what she wanted to do given that she was running behind between customers, since her customer before me ran twenty minutes into my hour with her. She cut corners with my hair, and now my hair is a MESS ... I have never had such a bad haircut in my life, and I have been getting it cut by professionals since I was young. I walked out of the salon, and my hair frizzed up immediately because Julianna Ortega refused to do a proper blow-out. Instead, Julianna Ortega used a curling iron while talking to the customers who was coming in next so she could rush through my hair. I told her I didn't like curling irons on my hair because it is dyed/colored. Butterfly Studio Salon IS HORRIBLE!! You can go to a barber/or anywhere and get a better cut Add insult to injury -- Julianna badmouths hair products that are not sold in the salon AND that are the competition for clean products. She was hustling Iles Formula products when I already own and use the company's competition. I must have said four or five times that I would *research* Iles, and she just kept on saying they sold it at the salon. I was NOT interested. Sadly, she put products on my hair that I NEVER use because of the creepy contents in them. Julianna hid the Kérastase product in a drawer and I mentioned to her I didn't want it in my hair, and when I turned my head to look at something she was mentioning, she put it throughout my hair. Shame on her ... if a customer doesn't want something used on them, the hair person should NEVER use those products.