Hans
… Hände weg von dieser Plattform
… Hände weg von dieser Plattform, haben ihr Reservierungssystem nicht im Griff - wir bekamen nie eine Bestätigung, daher haben wir eine andere Plattform benutzt - das Geld wurde dann abgebucht und auf die Reklamation bekam ich folgendes Mail … Dear, With respect, we believe that we have exhausted all capacities in the dialogue of proof, and with this email we will end the correspondence on the specific issue
Response from Busticket4Feb 7, 2025
Dear Hans, We are sorry for the inconvenience you experienced on our website. As we stated in our communications, we do not have your reservation in our system. Also, after checking with our bank, we received a notification that your transaction was not debited in their system. We are sorry if you found our response offensive, but we believe we did everything we could regarding your purchase, but it simply was not successful in either our system or the bank's system. Best regards, Support Team