Joseph H.
Great
Great easy process. ty
Response from The Business BackerSep 9, 2019
Thank YOU!
At The Business Backer, we connect small business owners with the funding sources they need. We are reinventing the small business lending system by providing a consistently honest appraisal of the best options available. This unique approach, combined with a team of expert advisors, has allowed us to provide nearly $400 million in funding for thousands of small businesses across the country.
The Business Backer (businessbacker.com) has 177 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Investments & Wealth · Bay Village, Ohio
Excellent

Investments & Wealth · Lakewood, Ohio
Excellent

Investments & Wealth · Dayton, Ohio
Excellent

Investments & Wealth · Cleveland, Ohio
Excellent
177 approved reviews, newest moderated first
Joseph H.
Great easy process. ty
Response from The Business BackerSep 9, 2019
Thank YOU!
Henry S.
Didn’t have to jump thru hooks to get funded.
Response from The Business BackerSep 9, 2019
Thanks for the review, Henry! Our goal is to make the process quick and easy so this is great to hear!
Katie F.
Impressive customer service, easy process, quick turn-around. Josh is fabulous!
Response from The Business BackerSep 9, 2019
Thanks, Katie! I will be sure to share this with Josh and his team!
David W.
Michelle and Justin get an A++ from me. Extremely courteous and professional. Answered every question and their follow ups were fast and on the mark. A real pleasure to talk with.
Response from The Business BackerAug 30, 2019
David, thank you for the kind words! I will be sure to share this with the team!
Amy M.
I am very satisfied with the customer service and professionalism I have received from this company. In addition, they have been extremely expeditious in their review and approval of my loan. The Business Backer is great. I cannot believe how quick and professional their service has been!
Response from The Business BackerAug 13, 2019
Amy - We are extremely happy to read your satisfaction with our customer service! We look forward to a lasting relationship.
Tracy M.
Wonderful Service, Flexible funding options.
Response from The Business BackerAug 12, 2019
Tracy - Thanks for a great review! We love hearing from our customers.
Hyacinth B.
Great service.The process was quick. Mackenzie is a superb person to work with. Dr Brown
Response from The Business BackerAug 8, 2019
Dr. Brown - Thanks for your great review of The Business Backer and of Mackenzie!
M. S.
Wasn't easy to get loan done as they said. Sent me on a wild goose chase for information. They caused my other accounts to be closed because i followed their procedures. Still not fixed. Not happy at all. Daniel solis let me down big time!!!! Text book bait and and switch. I will be notifing the federal trade commission.
Response from The Business BackerAug 7, 2019
Mr. Stiles - We are so sorry to read that you had such a poor customer experience with us. We have been in contact with all the necessary parties to work through and try to remedy your concerns. At The Business Backer, we strive to have excellent customer service and that is not what you experienced. Therefore, please give us a call at 866.615.4747, or email us at [email protected]. We would love to see what we can do to turn your customer experience around.