FacebookReviews of business.facebook.com

Man findet keine Worte mehr um diesen Laden zu beschreiben. Blockieren, Sperren, Herabstufen, Videos voller Gewalt bleiben stehen, kommentiert man dagegen wird man blockiert. Erinnert an die dunkelste Vergangenheit Deutschlands, eine Mischung aus Gestapo und Stasi. Ständige Etikettierung der Beiträge mit Covid, Klima, etc…Politisch einseitig. Widerlich, einfach nur erbärmlich. Pfui Deibel, man kann nur hoffen und wünschen, dass sie so schnell wie möglich weg sind, forever.

Promised to resolve my issues within 24-48 hours. Been four weeks now. Emailed them multiple times. Only reply I get is they're working on it. Not getting any more details from them.

Quite simply the worst customer service I have ever dealt with. We use Facebook as a key tool for our advertising our franchise business and without doubt it provides the worst support full stop. As a small business, when you are spending 90% of your advertising budget each month which is around £1k and they dont even have a human to answer your questions you know there is something wrong. Ive tried for the past 3 months to resolve an issue where our business card is blocked from making payments for our ads, but the same card has been happily paying for Twitter ads and every other part of our business. But they expect us to get a new card from our bank just for them! Don't get me started on trying to get ads approved. Over 50+ customer chats to get ads approved by humans as the bots algorithm is simply not good enough to differentiate between a franchise business and job advert. ALWAYS get someone on the chat that say "We know your issue is important and don't worry we will help" but I am always dealing with a new person who asks basic questions ive heard a million times and it takes me 20 minutes to finally get it expedited. Why aren't there ad account managers at this level? Dreadful, dreadful support.

Not great at all. 👎🏻

I have never seen a more incompetent customer service. Money has been stolen from my ad account due to a security issue on their side and they have not been able to reimburse me, let alone respond to my questions. It's a shame that such a big company is so incompetent and excessively user unfriendly. This is undoubtedly the worst advertisement platform on the market.

Went to create an ad for the first time...turns out facebook restricted my ad account over a year ago and they cannot undo it because its been over 6 months. They didnt even tell me when they decided to restrict it (back when I never even used it)...after weeks of emailing their support and specialists the conclusion is that they cannot undo it because of the timeframe. Instead they sent me a form to give suggestions to improve their website...hope they go broke

Credo di aver (già in passato) scritto qualcosa al riguar- do. E penso di non essere stato l’unico. E, in partico- lare, pur dispiacendomi di dover esprimere principal- mente delle notevoli critiche su come tutto lo “staff” collabori in modo deltutto passivo (o poco positivo) a mantenere un discreto livello di tutto l’insieme, mi sento in dovere di esprimere la peggiore critica su questo Social. Ciò scaturisce in modo spontaneo e naturale. E chiunque, dotato di un certo raziocinio e buonsenso non può far a meno di esprimere il massimo disgusto al riguardo. Perché’ Facebook (attualmente “Meta”) era ed è rimasto un pericolosissimo Social a totale disposizio- ne soprattutto della della peggiore tipologia di persone (soprattutto di giovinastri, ma anche …e talvolta di adul ti … forse con la mente contorta) che ne approfittano per deridere, bullizzare e perseguitare (anche psicologi- camente) persone semplici e forse un po’ fragili di ca- rattere. Principalmente i più a rischio e più esposti sono i ragazzi e anche gli adolescenti (molte ragazze e alcu- ni ragazzi). Talvolta, pure gli adulti (da parte di adulti). E, purtroppo, facilmente talvolta può succedere che lo staff del personale addetto all’assistenza non si cura di raccogliere fin da subito i segnali di un certo fastidio e malessere che molti patiscono a causa dei comporta- menti persecutori o derisori da parte di adolescenti (o ev. adulti). Francamente ciò che mi ha fatto veramente dispiacere, tra i recenti avvenimenti, è proprio la recente morte di un giovanissimo che ha deciso di porre fine ai suoi fastidì suicidandosi. Molti sono pure i casi in cui la parte peggiore è accompagnata da violenze (o anche sesso non consenziente). Segue poi anche la vergogna a seguito della pubblicazione delle immagini sul sito di F.B. in questione.

Paid for boosting a post but was rejected, asked for a review, still rejected. Quite obscure what grounds they rejected ,all it was a job advert for a shop of ours . Anyway kept charging my debit card though. Tried to remove the payment method nope. They still have outstanding payments . What a piece of rubbish Meta is. DONT PAY THEM TOBOOST ANY POST .