BuroraReviews of burora.com

Scam. Do not buy and after you read my review, you will understand. Burora advertises "easy returns" but don't be fooled. The dress that I ordered arrived in a bag with no invoice, no paper indicating a return process or a return address. There was just a dress in a clear plastic used bag ... THAT'S IT. I went back to my original order (in my emai) & within 24 hours of receipt of merchandise, I asked for an invoice with return instructions. Burora responded with an email showing no return instructions and no return address ... just a request to take a picture of the dress and send to them. How horrible ... how unprofessional. I could see this dialogue had hit a brick wall for I am not taking pictures of myself modeling a dress for their approval. I wanted to return the dress, pronto, unworned, in orginal plastic bag. I will just give the dress to Goodwill. Burora is a scam ... when I buy from Abercrombie, Lands End, Saks and wish to return an item pronto, the company does not respond with a request for a picture of the dress while giving no return instruction or address. Save your money and time .... and run from this scam.

This company is a fraud. The dress arrived after four weeks and was not all as depicted on their website. Fabric was not cotton but some heavy slippery synthetic. I ordered a medium to be certain it fit as I am usually an xs or s. I couldn't wiggle into it due to the tiny size. Upon measuring it was inches smaller than the size chart for the garment. The company is giving me the run around regarding the return and has ceased answering my inquiries. Do not buy from this scam!!!!! The company just emailed me once again since posting this review. They offered me $8 compensation for my troubles and refused to take back the dress and refund the purchase price. They say they never advertised anything regarding returning the item for refund nor is an exchange an option. If I desire another garment they will happily provide for purchase price should I wish to place an additional order. This is truly a company you don't want to do business with. The cost of the dress was $69.00 so $8 is ridiculous!

It took almost 4 weeks for the dresses I ordered to arrive. They are poorly made of cheap fabric and don’t fit. I have tried to return them but the company is not responding. Do not buy from this company!!!!

If there could be zero stars I would choose that rating. Poor quality clothes! Do not order from these crooks! Refused to give me a refund or return label.

Late delivery of clothes. Poor quality and lack of attention to detail. Will not be buying from here again.

This company should be investigated for fraud. The company is lying to what is on the product and won’t put labels on their clothing and not as advertised. They won’t take returns, they also delete all comments on Facebook when they get a bad review.

Fabric not as described on website, (no stretch, sizing is off, color differences)…the worst part is that they REFUSE to let me return the items, in spite of the 30 day return listed right next to the products. I have emailed 3 times and keep getting the run around from their terrible customer service. This is a bait and switch, do not waste your money!!!

Customer service is terrible. I need to exchange my purchase for a larger size and I have had no help from you. As things stand, I would never purchase clothing from you again and will caution others not to as well. I hope you can change my mind by helping me make this exchange smoothly!!!!!