Melissa B.
Buyer beware
Can’t get a return code which is utterly ridiculous in the first place that you have get one. Been following up over a week with no response…seems like a scam and I’m out $140
Burora is listed under Clothing & Underwear.
Burora (burora.com) has 207 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Melissa B.
Can’t get a return code which is utterly ridiculous in the first place that you have get one. Been following up over a week with no response…seems like a scam and I’m out $140
Janina B.
Horrible experience! The quality of the dresses is very cheap and not wearable and the company is false advertising that the warehouse is in USA when the actual warehouse is in Dubai, and in order for me to return the order from Canada will cost more than $100! A big scam!
J Piet H.
I ordered 3 dresses and they do not look like the pictures and material is very cheap. One was Okay but I want to return two. Just like the other reviews they try to negotiate for customer to keep the dresses and refuse to send a return authorization! They offered me $11 for a $100 purchase. DO NOT buy from them! It’s a scam unless you are 100% sure it will fit or if you are okay with poor quality and material. Don’t waste your $$$!!
Kellie W.
The return/refund process is a nightmare. Do not order from this company if you expect to be able to exchange or return an item. They are offering me $5 for a $40 dress that does not fit anything like the photo.
Amy P.
The fabrics of the items I ordere were all 100% polyester, despite on the website being listed as blends of much nicer fabrics. They would not give me a full refund.
Kimberly Watson B.
I ordered 3 shirts, carefully checking the sizing/fit information as I have a large chest and knew returns would be a pain. All three were too small. One ridiculously so. They refunded about half my money but I’m stuck with 3 shirts that don’t fit. Won’t order from them again.
Andrea D.
Similar experience to others - this is a scam. They take a long time to send you the clothes, the sizing is way off and the quality is poor. The seams were off and crooked on the dress. When I tried to return, per their policy I was offered $9, then $19. Then they told me to get a refund I would have to send it back to Dubai and pay for it because it was too expensive for them to ship it. They promote being in LA and clothes made in Vietnam and the Philippines, no mention of Dubai. Also, no chance that these clothes are cotton - you can see the same items on other sites and they are truthful about being polyester. The company isn't made of a group of young designers in L.A - this if FRAUD.
Debi A.
I ordered three dresses from this company based on the fact that they said on their website they were cotton blend. When they arrived, it was clear they were all polyester and not at all cotton or a cotton blend. I immediately emailed them and they offered me $15. My order was $107. I told them that wasn’t acceptable. They then said they would give me $35. Again I said that wasn’t acceptable because they shipped me three dresses I did not order. They then said they would give me $42. When I said this is a scam and I wanted a full refund, they said they would give me a refund once I shipped the dresses back to Dubai at my cost. Total scam. Do not buy anything from this company