Jason H.
WORLD CLASS CUSTOMER SERVICE!!!
After I placed my order I received a text from Kayla of BPG. She was just asking me about my order to ensure there was going to be proper fitment. She also asked me for feedback after I received it and to text her with any questions, not email, not “refer to the FAQ area on our website”, but TEXT ME. This alone was amazing! A real human that actually gives a damn about the customer, their experience, and the product they produce! As it happens, their was a small glitch during the install, I texted Kayla, she responded and had a fix on the way the next day! THIS IS ONE SOLID COMPANY!!! Love em!
Response from Burn Proof GearMay 28, 2025
Thank you for the awesome feedback! We’re lucky to have Kayla on the team, she truly cares about every customer. We’re glad we could get you taken care of quickly and appreciate your support more than you know! - The Burn Proof Gear Team 🔥




