BurnboxReviews of burnbox.health

Response from BurnboxSep 7, 2026

Hi, We're sorry to hear BurnBox didn't meet your expectations and appreciate you sharing your concerns. BurnBox is designed as a guided 3-day fasting program that includes fasting support products and step-by-step guidance throughout the process. Regarding subscriptions, customers can choose between a one-time purchase and a discounted subscription. If a discounted subscription is canceled before the first renewal, the difference between the subscription and one-time purchase price may apply in accordance with the subscription terms. If you'd like us to clarify the policy or review your order, please contact us at [email protected], and our team will be happy to assist. Best regards, BurnBox Team

Response from BurnboxSep 4, 2026

Hi Sarah, We're sorry to hear about your experience and understand how frustrating the concerns around the charges, returns, and support must have been. BurnBox offers both one-time purchase and subscription options, with the applicable billing and cancellation terms outlined during checkout and in our Terms & Conditions. We're also sorry to hear the products weren't to your liking. Since you've already been in contact with our team, please reach out to us again at [email protected] so we can take another look at your case and assist further. Best regards, BurnBox Team

Response from BurnboxSep 1, 2026

Hi Will, We're sorry to hear about your experience and understand how concerning an unexpected charge can be. BurnBox subscription terms and billing details are outlined during checkout and in our Terms & Conditions. We'd like the opportunity to look into what happened with your subscription and clarify any charges. Please reach out to us again at [email protected] with your order details, and our team will be happy to review your case and assist further. Best regards, BurnBox Team

Response from BurnboxAug 28, 2026

Hi Prajay, We're very sorry to hear about your experience and understand how frustrating it must be to be waiting for an order without clear delivery updates. Our support team is currently looking into the concerns you've raised and working to determine what happened with the delivery. They will contact you directly as soon as there is an update or further information regarding your case. If you have any additional information you'd like to share in the meantime, you can reach us again at [email protected]. Best regards, BurnBox Team

Response from BurnboxAug 26, 2026

Hello Andrew, We're really sorry you still haven't received your BurnBox kit, and we completely understand how frustrating this is. Shipping times can vary depending on your delivery address. We work with several carriers, so the carrier used for your order may differ. Once your BurnBox is on the way, you should receive a tracking number so you can follow the shipment's progress and estimated delivery. Since your kit hasn't arrived, please contact our support team at [email protected] with your order details. They can check the latest shipping information and help determine what happened with your delivery. We apologize for the inconvenience and appreciate your patience while we get this sorted out. Best regards, BurnBox Team

Response from BurnboxAug 24, 2026

Hi Ralph, We're sorry to hear about your experience and understand how frustrating an unexpected charge can be. To clarify, BurnBox offers both one-time purchase and subscription options, and customers are not automatically enrolled. The selected option, along with the applicable pricing and subscription terms, is displayed during checkout and outlined in our Terms & Conditions. Since you've already been in touch with our team, please reach out to us again at [email protected] so we can take another look at your case and assist you further. Best regards, BurnBox Team

Response from BurnboxAug 17, 2026

Hello there, We're sorry to hear about the frustration you've experienced with your order and subscriptions. Our product and app subscriptions are managed separately, and the details of our subscription and cancellation policies are outlined in our Terms & Conditions. We understand how receiving a cancellation confirmation without realizing it applied to a different subscription could be confusing, and we appreciate you bringing this to our attention. We'd like the opportunity to review your account and clarify exactly what happened with the cancellation and recent charge. Please reach out to us at [email protected] with your order details, and our team will be happy to look into this further. Best regards, BurnBox Team

Response from BurnboxAug 17, 2026

Hello Lara, We're sorry to hear about the frustration you've experienced with your subscription and charges. For your reference, the details of our subscription, renewal, cancellation, and applicable discount policies are outlined in our Terms & Conditions. The product and app subscriptions are also managed separately. We'd like the opportunity to review your account and clarify what happened with the charges. Please reach out to us at [email protected] with your order details so our team can look into this further. Best regards, BurnBox Team