BurgerFiReviews of burgerfi.com

BurgerFi Pinecrest in Fl. …. The worst !!! After I ordered which was an ordeal in itself. I don’t think the cashier knew he was working. Made a mistake and gave him a really nice tip. Yes …. They ask for a tip at the register… Really !!! Now to the food … the hamburger pattie’s were like rubber pucks and very hard to chew. Won’t be returning … Thanks !

Visited the Lake Mary, FL Location this evening and arrived at 8:32pm; The location closed at 9pm. My kids and I met my parents after my kids games. We ordered our food and they asked if it was "for here or to go" and we clearly said for here. We filled our drinks and sat down at a table. After 10 minutes, an employee came over and said that they close at 9pm and we would need to take our food to go. They had not even closed yet. After asking for a manager, they said the manager was out of the building picking up supplies, because they are out of a lot of things. They said, we couldn't eat inside that we have to go outside where it is raining or take it to go. I said we will eat our food quickly and leave following. The one employee gave me the managers number where I called and left a voicemail. Then another employee said that she spoke to the GM Marco and that he would allow us to stay until 9:10pm. Absolutely, poor customer service. If they wouldn't allow us to eat there, they should of told us at the time of placing the order. We were leaving at 9:10pm and threw our garbage out. Then we were getting in the car with my kids and as the employee shut the doors he flicked us off. Completely disrespectful.

Burgers were cold and replacements were incorrect! Avoid the New BOCA RATON location off GLADES RD. at all costs ! Servers had attitudes and don’t expect this location to survive!

Tried to order ahead online but couldn’t. Downloaded the app and couldn’t. Waited until we wanted to order them got a message no more orders today. Un-frickin-believable. Deleted the app then bought some 5 Guys where it was a much easier order/pickup process.

Ordered delivery online. Terrible. Never again. First of all, if you are going to deliver fries and onion rings don’t steam them soggy by wrapping them in a unvented bag. Second, your burger isn’t great. Just barely ok. Please order Whataburger instead. You will be much happier!!!

Shocking service .. bad mannered and food is garbage ... soggy. They blocked me on Instagram when i criticized there service.

Where is the vegan cheese and gluten free bun?

They have taken our hair with the rewards points and offers offered by email. Every time we wanted to use the points, according to, they could not see the balance when it was by card and when we go for a promotion, they say it is valid in other locations. Added, portions vary from one location to another. For example, the one in Conroy Windermere, is the most reduced with the portions of French fries