BULQ.comReviews of bulq.com

have ordered dozens of cases from Bulq. At first, it went alright aside from the occasional missing item or obvious damage to items that occurred in shipping. Customer service would always issue a refund to make it right. I generally would purchase "uninspected return" cases, which means the items are untested. Still, when I received an item that was glass and totally shattered, or an appliance that had obvious damage because Bulq throws fragile items in with heavy items, I would get a refund. As of January 2020, Bulq no longer offers and type of refund for any damage claims on uninspected return boxes. Now, they claim the items were without any guarentee abd you're SOL. That is incredibly deceptive. I've NEVER worked with any retailer/liquidator that wont refund for damages items. In addition, I started sharing these critiques on social media forums and Bulq began to delete my comments and block me!!! Any company that wants to hide negative feedback without assessing concerns is disgusting. I have also received many empty video game boxes and in boxes and the most expensive item missing before. Its NOT worth it. They are scammers. They also have their own Ebay account called Blinq that they use to sell the most expensive items, rather than putting them in liquidation boxes. Dont buy their cherry-picked junk!!!

I had to throw the whole case away .. There was broken glas everywhere it was horrible and bulq did notthing to help me with the situtation . the case was horrible

This is a review of 2 order experiences with BULQ. The first time I ordered, I ordered 3 pallets. One scratch and dent and 2 uninspected returns. I understand what uninspected returns means and it was my huge mistake for ever ordering them. Every box had holes in it where all the hardware fell out during transport and was duct taped closed (not over the holes though). There was only one item that was not previously opened. Everything else was either broken beyond repair or missing parts. It’s like they chose every damaged item and gave it to me. Then the missing items were all high price items. So sure send me the broken cheap trash can but leave out the Miele vacuum, Dell monitor, etc. So I think, ok let’s try this again with brand new items. I mean really what can BULQ do to mess this up. Well they can leave out the 19 items that would sell the best and give a profit. Sure the 11 towels are there but not what really matters. I purchased this case specifically for the laundry sorters. This was the response to my concerns: Thank you for providing this information and I apologize for the issues with this lot! This certainly should not have happened and I understand your frustration. Unfortunately, we are unable to send the laundry sorters that are missing from your order. However, I have submitted a claim for these items. The wholesale value of the units in this claim is $38.95. After reviewing your claim, we have issued a partial refund of $55.00 back to your original form of payment. We have also added in a measure of good will in hopes that you will source from BULQ again soon. This is what BULQ says regarding accuracy: We stand behind the accuracy of our manifests, both in terms of condition and composition. If there is a difference greater than 2%, please email us within 7 days of receiving your order. We will get back to you within 1-2 days with next steps. We aim to resolve all disputes efficiently and fairly. While I am sure BULQ considers this credit to be a fair resolution, I do not. Between this order which was 50% incorrect (ridiculous percentage) and the last horrendous experience I am beyond frustrated. When I order a case of 38 items, I expect more than half to be delivered. It seems a bit like fraud to me. BULQ responded with this:Hi! We appreciate your feedback and we sincerely apologize for the inconvenience this has caused! Please reach out to us if you have any questions! I reached out to them when I had the problem. They would not take the merchandise back. I understand that returns would be a huge issue for them. However, when there is a 50% error, I believe exceptions should be made. I wanted a full refund or the missing items. I was told no for both.

Paid for a pallet of “new” items and most of it was broken-at least all the valuable items. Also some items had mold on them and had been used. Won’t be using bulq again

I have purchased from BULQ previously and was happy with the purchases. This purchase was the exception. There was possibly two items in the entire box that was useable. Mostly everything was broken, in pieces, or badly damaged. The box had such a bad odar that I had to put it outside. Was a complete waist of money. I feel they should take pictures of the actual item you will be receiving instead of the item if it were new.

We bought our first box at bulq to test the waters on their product. They do NOT oblige by their manifest guarantee. Our manifest had multiple items at 9.99. We took pictures of the product the upc and bulq label they all matched the manifest but every one of these products had the manufacture price of $1.00 right on the product very clear to see but bulq lied to us on the manifest stating these items manufacture price was 9.99. We will NOT be continuing with Bulq because they would not honor the manifest guarantee.

I have order a few times from BULQ and always ordered BRAND NEW. I just ordered a pallette that was "uninspected returns". It was disgusting. Most of the items were garbage and needed to go directly in the garbage. I did complain and was given a partial refund but basically took a loss of about $300. NEVER buy uninspected.

Ordered 18 items on a pallet and all were missing items or damaged except 2. Called in to talk to someone and they told me what I got is what I should have. Was told uninspected return pallets are only good for parts. Got zero compensation. Won’t be ordering from you again. Moving to a different company. Not interested one buying your garbage, only to dispose of it myself. Poor experience!