BulletproofReviews of bulletproof.com

I am an avid bullet proof, coffee, drinker, and absolutely love love love their products. The last two months their customer service has gone from a 7.5 to a 1. The packages are at least three weeks late and no one apologizes. There is no customer service phone and when I text to get support, I do not hear back from anyone. I made a large purchase on Black Friday with substantial savings. Apparently the order didn’t go through at all, even though it shows going through on my end so now I have to re-order everything at full price. I hope they can change because I really love the company.

Bunch of woke morons. We don't need your woke agenda.

Worst customer service. For some reasons I was left waiting for my package for weeks when it actually had not been delivered for no reason. The lady told me it was up to me to follow up to get a refund. Had I forgotten about it, they would have kept the money. It's pure theft. Also, no empathy whatsoever on their side. They are super unapologetic and this is what you get! Instead of resending it, they just refunded me and told me to order again. No questions asked. I wish they would just have reshipped it. Ultimately, the customer service agent (Kato) doesn't have any concept about what good customer service really is and how to make sure the customer is not being left high and dry. Won't be reordering again. This is a red flag to me and I'm suspicious now that their products might not be as good as they promote it.

First of all the coffee is amazing. French roast is so good. The supplements are very very good and not over priced. I ordered some supplements and they are here (UK)just 48 hours later. When an order went missing last year during lockdown they just refunded without question. The customer service is second to non.

Very disappointed, over priced, without a doubt the worst coffee I have ever tasted, a fatty sickly smell and flavour. Very short coffee life (3 weeks). I would not recommend to anyone.

I'm a pretty big fan of bulletproof. Do yourself a favor and try their coffee. I've sent their products to family. They provide unparalleled quality of health education for free to the world via their podcast, books, and infographics. Minus one star for two things... 1) They don't publish COAs. Smart consumers want to see COAs verifying that products are not tainted with heavy metals, which many supplements are. It's the duty of ethical health supplement manufacturers to publish COAs for the public to see. 2) Their products are tough to get here in Europe. They are very pricey on Amazon.uk and Amazon.de. I wish they had some more reasonable distribution channels for European biohackers.

I thought I'd try some of the oils after watching Dave being interviewed. He seemed like a good honest guy that actually cared. So with this in mind I thought I'll help him live to 180yrs by spending some of my money in his direction. Yes I could tell that the product was good so never expected to be writing a bad review. It's not so much the products (though some are very overpriced). So normally I'd lift the lid of the bottle with one hand while holding the bottle with the other. For some reason I decided to do it one handed and flip the lid with my thumb. With that a searing pain shot up from my thumb and I looked down to find I'd impaled my thumb on the super sharp spout. I had cut a deep cut that was approximately 8mm to 1cm long. I emailed them to advise and got an obtuse response. They'd misunderstood due to a typo. So I explained again and nothing. I thought this odd with all the gratitude stuff they spout (so I've dubbed this bulletproof bullsh!t). So I chase them up, expecting them to at least say we're so sorry you were hurt. That perhaps they'd address this so no one else had this happen. But no, not an apology in sight. So I thought I'd drop them another line. I received an email saying they wanted to call me. I replied, advising I wasn't in their continent. To recognise time differences if they did call. Maybe it would be better to deal with by mail. Nothing, no phone call, no email, NADA. I've chased since and said I will highlight this lack of care. They have made it quite clear, they don't care, that the gratitude line is rubbish. When they thought I didn't get on with the product they wanted to give me something else to try and a line to someone to advise further. My guess is, because this would keep you buying from them. But not even an apology and while minor incident, I managed to bleed for a few hours before it stopped. So while Dave may get to live to 180 off the back of us buying his stuff. I would quite conclusively state he really doesn't want you to live that long. And of course we're all unlikely have stem cell treatment especially if we're emptying our pockets on his over inflated products. These of course won't help us reach a ripe age to mark his cards. We're just an expendable customer base I feel. I feel duped and uncared for which is supposedly completely against the ethics he supposedly has. Don't believe the bulletproof bullsh!t

Excellent products with extremely high quality ingredients. Would definitely recommend their whole bean coffee and XCT oil.