BulkSupplements.comReviews of bulksupplements.com

Terrible company do not pick I bought some supplements specifically iron k pure tablets. When opening the bottle the tamper seals was broken. After contacting support I’m advised to carry in anyway despite the fact the lid itself was very loose, with the tamper seals lodged into the lid I also bought some multi vitamins gummies. 60 pack The gummies came half filled bottles clearly not 60. This is more evident by the fact another bottle of gummies I ordered also a 60 piece of similar size is filled right to the brim When contacting support for this their response is to count all 60 Me showing them pictures of the tamper seals still on, bottle unopened and next to one that’s actually filled means nothing to them I would submit pictures of my interaction with support, the pics of the bottles etc but I can’t on this platform

Took way to long to get delivered

The product itself is fine. The international shipping experience and customer support were absolutely not. BulkSupplements shipped my order through ECMS Express. When repeated delivery attempts started failing, ECMS directed me to Ninja Van as the local carrier. Ninja Van tracking repeatedly showed “customer cannot be contacted,” even though I was at the delivery address. On several alleged attempts, nobody called, messaged or arrived. After spending days contacting BulkSupplements, ECMS and Ninja Van, I eventually discovered that the parcel was actually being handled by Flash Express. ECMS later even confirmed that Ninja Van did not have delivery coverage for my address. So the actual chain became: BulkSupplements → ECMS → supposedly Ninja Van → actually Flash Express → customer forced to solve it himself. I ultimately located the parcel myself and personally collected it from Flash Express. It was never successfully delivered to my address. What made the experience worse was BulkSupplements’ attitude afterward. They refused to refund the shipping fee and told me that once they hand the package to the shipper, it is “out of our hands.” That is an extraordinary response from a company that sold me and charged me $13,59 for the shipping service. Their support repeatedly ignored the actual issue. One response simply asked whether I had received the parcel because tracking showed “delivered,” completely missing the fact that I only received it because I personally tracked it down and collected it. They then relied on carrier tracking claiming that I was unavailable, despite my repeated explanation that I was present and no driver arrived. In other words: their logistics chain failed, their shipping partners gave contradictory information, I had to investigate and recover the parcel myself, and BulkSupplements’ response was essentially “tracking says delivered, not our problem.” If I had done nothing, the parcel would likely have been returned to sender. Instead, I saved everyone involved the return process by finding and collecting it myself - yet BulkSupplements still refused even to reimburse the shipping charge. Good product. Terrible logistics, terrible accountability, and extremely disappointing customer service. After this experience, I would not trust BulkSupplements with another international order.

I have not received my order after more than 2 months. Their only response is to contact the third party logistics partner to find out. When I contact them they tell me to contact another 3rd party logistics partner who I then cant get hold of. Very poor. I have asked for a refund but they are ignoring the request. Dont know what to do.

Bought magnesium glycinate (without reading carefully the label, that’s totally my fault) but the product bottle and the page only said glycinate, only to discover later on that it has oxide (lower absorption rate, and a buffer) and they don’t specify which percentage each has. Classic deceptive label. No honest from them, who knows what else they’re doing are messing with. Ps: I tried twice to write this on the review page (to alert others) but my one star review won’t show up.

Keep in mind it's 2026. After placing an order with these guys on September 5th, I was expecting to have their shipping department ship the order within a few days. After a few emails, one was totally unacceptable, and it goes like this: "Thank you for contacting bulksupplements.com The initial scan with Asendia typically takes 14 business days. Let us know if you need additional information. Thank You, Ashlyn. Customer Service Representative". How can an American company be legally allowed to withold "PAID" orders for up to 14 days before shipping them out? After having read some reviews on here, I wonder how people still buy from this company 🤔

Ordered 2 bottles of Niacin 500 mg. With flush, at $19.99/bottle. Received 1 bottle but I was charged $35xx. Ordered in August 2026. Ripped off!!

I've been a customer of Bulk Supplements for years, and have never tried to return a product until now. I found out the hard way that their EAA tastes like a mix between burned feathers and vomit. I tried masking the taste with different things, and I couldn't do it. I think there's either something wrong with their formulation, or they got a bad batch. I reached out to customer service to request a refund, because they noted the item is returnable on the website, and online. I heard back from Ashlyn in customer service, who didn't address my concerns, but curtly informed me via email: "Bulksupplements.com is not responsible for return postage; any shipping charges or applied discount codes will NOT be refunded. Shipping Insurance is not refundable. We do not taste-test our products, so we cannot guarantee or state how they will taste." She then went on to talk about how the products are tested for purities...which I appreciate when buying, but don't when I'm trying to make a return of something I'm not happy with. Here's their return policy for opened products: We do accept returns within our 30-day Return Policy. Please process your return on the following link: returns.bulksupplements dot com 1. Pack all the returned items, along with a print-off of your return RMA number and a note specifying your reason for return, securely in a box. You can use the box the items arrived in or another box if you prefer. 2. Go to the local post office or another courier to ship the package. The return address for the package: BulkSupplements.com 640 W Lake Mead Pkwy Henderson, NV 89015 3. You will receive an email as soon as we receive your items, and when a refund is issued. Return unopened items within 30 days from the invoice date for a full refund of the original purchase price (with no cosmetic damage to the bags/labels). Return open items within 30 days from the invoice date for a partial refund equivalent to the price of the smallest unit available for that product. If the smallest unit is purchased, there will be no refund. * Ex: If you purchase a 1 kg bag of Creatine Powder and wish to return it after opening, you will receive a refund equivalent to the price of our smallest unit of that product. *Ex: If you purchase the smallest size, which is 100g(for the majority of our products), and it is returned opened, there will be no refund. Bulksupplements.com is not responsible for return postage; any shipping charges or applied discount codes will NOT be refunded. Shipping Insurance is not refundable. Let us know if you need additional information. Thank you for choosing Bulksupplements.com. Thank You, Ashlyn. Customer Service Representative ______________________________________________________________________________________ SO, doing the math here, I would have had to pay around $10 to ship a kilo bag from the east coast to NV. And for a 1K bag that I paid $35.07 for, I would only possibly receive $19.97 back from...that's about $10 back for something I paid almost $40 for. That's not a return policy, that's a scam. Long time customer, and appreciate the purity stuff, but I'm out.