Natural Foods Inc.Reviews of bulkfoods.com

I ordered lemon peel for baking. It arrived black with age. No flavor. No color. It was not recognizable as food at all. They will not give a refund

i placed order 3-16-26 it is now 3-19-26 they still have not shipped order. I have contacted them 2 times and they still have not returned a response as to why order has not shipped

If you want quality cashews or quality customer service, you may not be happy with these people. When my $107 order of 15 lbs of "Extra Large" Cashews arrived, I opened one of the 5-lb bags without disputing the definition of "Extra Large" and found the oily taste so overwhelming, I could hardly taste cashew due to the burnt oily taste. Fpr 1/4 the price I could have bought better tasting peanuts. Maybe they were roasted in peanut oil as the label states, but the main taste was like spoiled or overheated vegetable oil. Maybe it was spoiled or overheated peanut oil; I'm no expert in bad oily tastes. My email to customer "service" at vip at bulkfoods.com received no reply, but I bet BulkFoods is knowledgeable in bad oily tastes. Bulk Foods had a special low price, which probably made me decide to order from them rather than a quality site I've used named Sunnyland that charges about 50% more. After tasting these I looked at internet postings by customers dissatisfied in Bulk Food products or weak customer service, which I wish I had done before losing $107 for 15 lbs of crap.

I wish I could give them a lower rating than one star. A problem came up with the shipper so I contacted bulkfoods about correcting it but the teenager who answered my phone stated 'we can't do anything about that'. I attempted to fix it will UPS on my own but they said it had to be done by the originator of the package. I called back bulkfoods and was told 'only our e-mail people contact UPS'. but as they only open e-mails from tues-friday my daughter didn't get her christmas present this year. Thanks Bulkfoods.com. I will make sure that I never use you and I encourage others not to as well.

I discovered a ship to address problem just hours after I placed an order with Bulkfoods.com (they were prepared to ship to an address I never indicated on their order page). So I immediately called them, spoke with David who refused to help in any way ("we are going home for the day. We're closing"). When I begged he said it would be taken care of the next day. I followed up with an email to Bulkfoods.com detailing the problem, & the needed resolution. Bulkfoods.com responded via email saying that they would not rectify the problem, would ship to the address I had indicated, which is not true, & that they would charge me to make any changes. I told them to cancel the order and refund my money which they have refused to do. The problem that had arisen was easily correctable, but the representatives of Bulkfoods.com were callous, unreceptive, and unwilling to hear or to help, though intervention on their part would have quickly resolved what is now a significant matter-- one in which I the consumer, and their would be customer, have been slighted and am being ask to bear the burden for multiple negligences on the part of Bulkfoods.com.

I have been buying for over 3 years & now had a problem. Rock hard, Bit-O-Honey's, five full pounds of them. They are crunchy hard, you can not even eat them.. After 3 times to let them know they were old not fresh at all. I was told to put them in the sun!!