K S.
Sent return
Sent return. No refund still. Tried for over a year

BULEPODS was founded in 2020 with the Goal of Fueling The Need for Efficient Home Security. Being purveyors of the creative process, every item in our curated collection passes through a rigorous quality control process ensures an elite product that not only longs to be seen, but is increasingly robust.
Bulepods (bulepods.com) has 128 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Claim this listing128 approved reviews, newest moderated first
K S.
Sent return. No refund still. Tried for over a year
Cecilia & Jackson H.
Followed return instructions to a T, within time frame. They received return (USPS tracking) and now they totally ignore my requests for refund. They will screw you!
Helen H.
Awful. Pretend they are in the UK but it's based in China with no way to return items. Additionally they ignore all emails, calls and sms messages.
Helen A.
STAY AWAY from this company!!! They & their products are absolutely horrible. The product I purchased instead of connecting to your secure Wi-Fi, you have to have your secure Wi-Fi connect to the device's Wi-Fi which means that your phone is now on their Wi-Fi. First of all, talk about a cybersecurity issue, their Wi-Fi is now seeing everything that you are doing including banking information! Second, it slows down everything on your phone because you are now going through their sucky Wi-Fi. The recording feature on my product never worked, and once you left your home your phone is no longer on their Wi-Fi so you cannot view anything. Customer service is HORRIBLE, I kept receiving the same canned response from them. Their website will not allow negative reviews. Cheap Chinese crap!!!!
Gennadiy O.
Don't buy anything from that company. They sell Chinese BS. Impossible to return. No physical address. Total scam
Maureen M.
The item was returned when it did not meet our requirements, was able to send back at great expense. 6 months later the company refused to accept the return. I am now out the price of the worthless, cheap, cameras and the price of shipping. This company violated its own return policies, purchase at your own risk. I sent it back in January of 2023, well within your "6 months" It just showed back up to my door on July 5th marked Refused by you
Response from BulepodsJul 6, 2023
Thank you for reaching out to us and expressing your concerns regarding your purchase of the light bulb camera from bulepods.com on December 9th of last year. We apologize for any inconvenience you have experienced with our product and service. Upon reviewing your comment, we understand that the item did not meet your requirements, and you attempted to return it on July 6th of this year. However, we would like to clarify our return policy, which allows customers to return items within one month of receipt and If there are product quality problems, we allow returns within 6 months. Unfortunately, as you tried to return the product after a period of six months, it exceeds our designated return timeframe. While your return request falls outside our return policy, we are committed to providing excellent service to our customers. In order to resolve this matter, we would be willing to work with you to find a mutually beneficial solution. If you could provide us with more details regarding the return, such as the date of return, the method of return, and the specific issues encountered, we will do our best to assist you in finding a resolution and minimizing any losses you may have incurred. Once again, we apologize for any inconvenience caused. We value your feedback as a customer and will strive to improve our services. We look forward to your further response so that we can address your concerns. Thank you for your understanding and support. Sincerely,
Shane
Bought two of these cameras and they don't work.auido doesn't work and the videos are fuzzy can't make out the video.contacted the company to resolve this issue and was told that they would refund me 50% of my payment.if the product doesn't work they should return all of my payment.i will not recommend using this product.
Response from BulepodsJun 2, 2023
Hello, our sales representative just informed me about your situation. I'm Arvin, the technical manager. The reason your videos are fuzzy is because there's a transparent protective film on the lens. You need to remove it. Moreover, I want to apologize for the negative shopping experience this has caused you. We have already issued a full refund, so there's no need to worry.
Bianca K.
Order 1 Bulepods light bulb camera. It works GREAT! Installation was easy & quick. I went thru 2 other supplier’s camera’s & they were a complete mess. I hope this works as good for you as it did for me.