Builders RiskReviews of buildersrisk.net

Great experience, quick to response and great customer service.

Rhea is responsive and helpful. I’d like to work with her again.

Good communication except for the scheduling appointments system (2 appointments failed to call). Appreciated the emails and texts.

The agent I’ve dealt with was initially helpful and responsive, but as we were working out the crucial details of the policy, communication became inconsistent. Multiple email/calls unanswered and requiring multiple follow up. Agent also lacked attention to details, and as a result many mistakes had to repeatedly asked to be fixed in the binder, EOI and that carried through into the policy, which still haven’t been fixed.

Rhea Nies was terrific. Incredibly responsive and on top of things. First rate customer service.

Rhea was amazing! This morning, I realized I made a mistake on who was covering a builder's risk insurance policy and I was stressed out, in a foreign country, trying to figure out how to get a policy asap and fix my mistake. I called and Rhea jumped on the problem with me immediately. Within less than two hours I went from stressed out and trying to figure out what to do to a having full coverage in place. The only thing that went wrong was being disconnected in a phone transfer but that wasn't an issue, customer service reconnected me immediately when I called back. Thank you so much!! Y'all are awesome and I won't hesitate to use your insurance agency again in the future.

Rhea neis provided prompt friendly and professional service. Had great answers to my questions.

Rhea has made this whole experience of finding the right insurance policy easy for me. Rhea has outstanding insurance knowledge. She listened to my needs and found the right insurance that would work for me. I also appreciated how she followed up throughout the years so all my needs are met in a timely manner. In addition, it is so refreshing that I can just talk to her on the phone instead of dealing with AI or a foreign customer representative who do not understand what I am talking about or I have trouble deciphering their accent. Every correspondence with Rhea has been a pleasure. Thank you!!!