Galit R.
put up with poor service to save money
I have signed up for builderall under an affiliate. My main purpose was to build my business site and use all their wonderful features that saves a lot of money in the long run. The affiliate who signed me up was in the same business as me, and was showing me just all builderall could do. So I signed up, paid for a better part of the year but I wasn't as ready to get all my ducks in a row. Once I did, the lady completely disappeared. She said she was doing something else now. when asked if she could direct me to someone who can help, crickets. I wrote support because I was having issues getting started, they have so many training videos that don't answer your question or maybe they will maybe they won't but first you should review all 3 hours of them to find out... If you contact support, it is about the worst support I have ever encountered. enough to bring you to tears. it takes about 9 hours to hear back, and they don't say much that you don't already know. Like they don't even listne or read what you are asking. They have an official facebook group with lovely people, and several other offshoots that hold 2 hr long classes at specific nights i'm already booked with clients. there are people in there that want to help, but fizzle out so you have to keep trying until you get someone who knows enough and in your timezone. they have people you can hire on their official website list, but if you contact them, they will either never respond, or some don't even link to anything, I've tried a couple and gave up. this site can do so much! but if you have no life and all the time in the world. just shameful. I will continue with them because I have so much blood sweat and tears already vested, but don't hold your breath when it comes to support from the company itself. if you already understand how to build sites etc. and can put up with poor service to save a few bucks....
Response from BuilderallMar 6, 2026
Hello Galit, Builderall includes a variety of tools, tutorials, and community resources intended to help users work with the platform. These resources have continued to expand and improve over time as the platform has evolved. The affiliate program you mentioned has also changed since then. The previous Affiliate/Associate program is no longer active and has been replaced by the new Partner Program, which operates as a separate initiative and requires application and approval to participate. In situations where someone needs help getting started or guidance with a specific setup, a direct review of the account or project can help the team understand what assistance may be needed. If you would like our team to take a closer look at your situation and help guide you through your setup, please contact [email protected] and include the email associated with your account so we can assist you further. Carlos D. Builderall Team