Hey Builder! Before leaving a review, feel free to reach out to us directly. Our team can personally review your case and help resolve any account, billing, or technical questions.Contact us at [email protected] and mention Trustpilot so we can prioritize your case. ㅤㅤㅤㅤㅤㅤㅤㅤBuilderall® — The all in one digital marketing platform to build websites, funnels, and online businesses.
Builderall (builderall.com) has 101 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
builderall.com
Website
builderall.com
Category
IT & Communication
Location
Orlando, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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As a former Top 100 affiliate of builderall, I'm warning others: Builderall refused to pay my $1,000 payout. This was from existing, RECURRING commissions that I had already earned.
Their reason was I'm "no longer actively promoting."
So, Builderall keeps the loyal customers I brought them and collects their monthly fees, but has decided to cut me off from my share.
This shows that the "passive income" they promise is not real. Once you stop making new sales, they take away the revenue you already secured. Be very careful before investing your time and effort in their program.
Response from BuilderallFeb 24, 2026
Hello Alexander,
Thank you for sharing your experience and for the time and effort you dedicated to the affiliate program at Builderall.
We understand that program changes can raise concerns, especially when there are questions about account status or commissions.
The previous Affiliate/Associate program was officially discontinued and replaced by the new Partner Program, which operates as a separate initiative and requires application and approval to participate.
In situations like the one you described, the status shown in an account generally reflects the closure of the former program and its associated terms.
We would like to review your case and explore the available options with you. Please reach out to us at [email protected], mention that you’re contacting us from Trustpilot, and include the email associated with your account so we can assist you directly.
Carlos D.
Builderall Team
IV
Ivan
Absolute spammers and scammers
I unsubscribed and stopped using Builderall 5 years ago. I referred over $10,000 worth of business to them via affiliate referrals. They said that once a user unsubscribes, they lose access to ALL pending and previous commissions with no way to get it back. Talk about a scam. Moreover, after unsubscribing 10 times and contacting support to stop receiving their newsletters, they still keep spamming me with their emails. Have tons of screenshots and images to prove everything. Support team keeps saying they will "remove me from the list" and never do to this day.
Response from BuilderallFeb 24, 2026
Hello Ivan,
Thank you for sharing your experience and for the time and effort you dedicated to promoting Builderall.
We understand how concerns about commissions and continued emails after unsubscribing can be frustrating.
The previous Affiliate/Associate program was officially discontinued and replaced by the new Partner Program, which operates separately and requires application and approval to participate. Commission eligibility and account access were managed under the terms of the former program while it was active.
Regarding communications, email preferences can sometimes persist if an address exists across multiple campaigns or legacy contact lists, which may cause messages to continue even after unsubscribe requests.
We would like to review your case and make sure both your communication preferences and any affiliate-related questions are properly addressed.
Please reach out to [email protected], mention that you’re contacting us from Trustpilot, and include the email associated with your account so our team can assist you directly.
Carlos D.
Builderall Team
CO
Consument
This company sends spam almost every…
This company sends spam almost every day, very unreliable company.
Response from BuilderallFeb 24, 2026
Hello Consument,
Thank you for taking the time to share your experience.
Builderall works to respect unsubscribe requests and responsible email practices. If messages are continuing after an unsubscribe request, this is something we want to review and address directly.
Because we can’t access email preference or account details through Trustpilot, please contact [email protected], include “Trustpilot” in the subject line, and provide the email address receiving these messages so our team can review this and assist.
We appreciate the opportunity to look into this and help get it resolved.
Carlos D.
Builderall Team
YG
Yvonne G.
Zero customer support
They website says "world class customer support. I highly disagree
3 weeks of emails, no solouton and hardly any communication , they respond every 3 or 4 days
I have been a customer since 2019 paying each month and my website has disappeared.
I can't even log on to my account. A simple password reset cannot even be resolved by builderall
The person replying to me in the emails completely ignores my questions and when I tell him that I've tried that they have suggested to fix the problem and it isn't working, he completely ignores this.
Very very frustrating
I cannot get in touch with anyone via twitter or Facebook either, they is no phone number, nothing, so I can't get help anywhere
Strongly worded emails asking to speak to management or someone over the phone is ignored.
Looks like I'm going to have to give up, start a new website from scratch and lose all the money I have given to builderall with no service
Definitely the opposite of world class customer support!!!!!!!!!
Response from BuilderallFeb 24, 2026
Hello Yvonne,
Thank you for sharing your feedback regarding the loss of access to your account and website.
Builderall provides support through dedicated channels to review account and access-related issues. When access problems occur, they are reviewed individually to ensure the appropriate verification and resolution steps are taken.
Since we can’t access account details or support tickets through Trustpilot, please contact [email protected], include “Trustpilot” in the subject line, and provide the email associated with your account. This will allow our team to review your case and help move it forward.
We appreciate you bringing this to our attention and would like the opportunity to assist.
Carlos D.
Builderall Team
SG
Sachin G.
Website going down many times
I started using Builderall 1 weeks back. In this week itself, I have seen that my website stopped responding at least 2 times.
I was lucky to know this as one of my Facebook AD was seen by a friend and he figured out that website is down. I am not sure how many clients I would have missed because of this issue.
After Republishing it again, I am trying to check at least 3-4 times per day.
Again I saw the same thing happen today.
I have written it to their customer support, but not sure how would they help me.
They ask for information, when the website was down.
Response from BuilderallFeb 24, 2026
Hello Sachin,
Thank you for sharing your feedback regarding site downtime while running active ads.
Builderall websites are designed to operate continuously, and availability concerns are reviewed individually to understand what occurred in each specific case. When timing details are requested, it is to help our team review the situation accurately and provide clear guidance.
Since we can’t access account or website details through Trustpilot, please contact [email protected], include “Trustpilot” in the subject line, and provide the email associated with your account along with any relevant timing details. This will allow us to review your case and help get this sorted.
We appreciate you bringing this to our attention and would like the opportunity to assist.
Carlos D.
Builderall Team
CM
ChrisTina M.
Leider der volle Schrott
Blöder Zeitpunkt, auf meine Bewertung von damals zu re.agieren - mittlerweile empfinde ich das System nur mehr grottig - daher muss ich meine damalige Bewertung korrigieren - aktueller Stand 26.2.26.
5,5 Jahre hab ichs genutzt - 5 davon war ich begeistert - Ende 2024 habe ich mein komplettes virtuelles Imperium gelöscht, nachdem es ein halbes Jahr nicht möglich war, fast 1000 eMail Adressen wieder zu aktivieren, die mir aufgrund einer blöden Regel deaktiviert wurden.
Dieser Schrott hat mir fast mein Business zerstört - also überlegt es euch gut, dort ein zu steigen.
PS: Nachtrag aufgrund der korrigierten Antwort - ich habe keine Lust, jemals wieder an den Support zu schreiben - das hatte ich monatelang getan - und auch mehrmals direkt mit Pedro.
Seit Ende 2024 ist für mich das Thema gelaufen - und wenn ich jetzt nicht nach 3 Jahren die Verständigung bekommen hätte, dass ihr auf meine Bewertung reagiert habt - nach 3 Jahren - hätte ich sie auch so stehen lassen wie sie war.
Response from BuilderallFeb 24, 2026
Hallo Christina,
Builderall arbeitet nach festgelegten Richtlinien für die Plattform und die E-Mail-Zustellbarkeit, zu denen auch unsere „Automated Sunset Policy“ in MailingBoss gehört. Diese Richtlinie dient dazu, die Zustellrate und die Qualität der E-Mail-Listen zu schützen, indem Abonnenten, die über einen längeren Zeitraum inaktiv bleiben, automatisch ausgeschlossen werden. Je nach Kontoeinstellungen können Re-Engagement- oder Recovery-E-Mails genutzt werden, um inaktive Kontakte vor oder nach dem Ausschluss erneut anzusprechen.
Da Trustpilot uns keinen Zugriff auf Kontoverläufe, Konfigurationen oder vergangene Aktivitäten gewährt, können wir an dieser Stelle nicht prüfen, was in Ihrem spezifischen Fall passiert ist. Wir würden uns die Situation jedoch gerne genauer ansehen, um Ihr Anliegen direkt besser zu verstehen.
Bitte kontaktieren Sie uns unter [email protected] mit dem Betreff „Trustpilot“. Verwenden Sie dabei bitte die E-Mail-Adresse, die mit Ihrem Konto verknüpft ist, damit unser Team den Fall gemeinsam mit Ihnen prüfen kann.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen. Wir würden uns freuen, die Details mit Ihnen gemeinsam klären zu können.
Mit freundlichen Grüßen,
Carlos D.
Builderall Team
JM
Joao M.
CUIDADO COM A BUILDERALL
Sinceramente eu nunca mais indico a builderall. Primeiro vocês precisam entender que qualquer comentário que você faça utilizando o e-mail que você utiliza na plataforma você vai sofrer retaliação. Eles são baixos.
A plataforma é péssima gente, 90% dos softwares que são utilizados na plataforma são fracos, estão em beta ou são cru. Não compete no mercado, inclusive depois dessas inúmeras ferramentas de IA que surgiram.
Você tem um construtor de site chamado Builderall Builder, que é péssimo para construir sites profissionais de verdade. Vou citar tudo que não tem e que não dá para você fazer em pleno 2023. ( e ainda eles tem a cara de pau de dizer que são bons no que fazem )
1 ) Você não tem widgets dentro do construtor, ou seja quer um widget de comentário no google não tem, quer um widget de mudança de língua e que indexe no google não tem, quer construir um carrossel horizontal não tem, um carrossel vertical não tem, quer construir um banner rotativo não tem, pois o que tem é terrível de pesado e ineficiente.
2 ) Tudo que você faz no Desktop depois para Mobile você precisa criar tudo novamente, ele não é um construtor amigável ao google e também não é 100% responsivo ( é mentira da empresa que diz que é.)
3) Se você tem uma pousada, um hotel, ou um cliente que tenha filial, você não consegue desenvolver um site com reserva, você não consegue desenvolver um site onde a pessoa consiga ver qual a filial mais próxima, você não consegue criar uma área para esse cliente entrar e visualizar suas hospedagens, suas marcações, seus exames ( caso seja uma clinica médica).
4) Se você conseguiu prospectar um hospital e lá tem 1000 especialidades, você não consegue criar dentro do builderall builder um widget que gera uma caixa para você inserir as especialidades lá e o usuário ser redirecionado para página da especialidade. O mais estranho é que ( quando você clica lá dentro para construir um site em branco , a empresa tem essa caixa e funciona bem para desktop e para pc, mais não conseguem inserir isso no construtor pois são linguagens de programação diferente) é na verdade uma verdadeira ZONA.
5) A mesma coisa acontece com as imagens, no desktop do usuário ela salva com o nome correto, no construtor ela salva em números, prejudicando o SEO. Isso é uma coisa tão banal que eu fico assustado como não conseguem ver.
6) O construtor tem 5 templates IGUAIS de cabeçalho e uns 10 de rodapé IGUAIS. ( Qual a necessidade de só mudar a cor? Isso é trabalho preguiçoso, deveriam criar cabeçalhos laterais flexível, deveriam criar rodapé simplificado, rodapé de hoje não lê os links , quando lê pra mobile o usuário precisa clicar como se fosse um menu ( que loucura é essa minha gente)? Você não tem especificado se os links de telefone, de rodapé, de botão, etc são nofollow ou dofollow.
7) O que vocês constroe em Desktop fica completamente diferente em mobile, o código é bagunçado e você não consegue ter uma usabilidade adequada. Você perde tempo construindo tudo novamente.
8) Não tem um banner de cabeçalho que fique em modo rotativo fluido na plataforma, é sempre umas gambiarras.
9) A parte de guardar os cursos que eles dizem ser igual a Netflix , só pode ser Netflix pirata né. Pois não tem nada haver. Você não consegue criar categorias, não consegue criar subcategorias, sequencias e para mobile ( como sempre ) é tenebroso, não é amigável.
10) O blog parou nos anos 80, igual o SEO que não existe na plataforma. As Fontes limitadíssimas, mesmo você podendo subir não é adequado.
11) IA nas ferramentas de construção de site, de blog e de email marketing não existe.
12 ) Hoje o construtor não salva url – categoria- página , isso é muito relevante ao google.
Response from BuilderallMar 6, 2026
Olá Hopi,
Agradecemos seu feedback sobre a cobrança da assinatura.
Entendemos que cobranças inesperadas podem gerar preocupação e queremos garantir que sua situação seja analisada adequadamente. As renovações de assinatura são processadas automaticamente com base no status de faturamento da conta no momento da renovação, de acordo com os termos de serviço da plataforma.
Como o Trustpilot não fornece acesso aos detalhes de faturamento ou da conta, não podemos analisar os detalhes específicos do seu caso aqui. Para que nossa equipe possa analisar a cobrança e o status da renovação diretamente e fornecer esclarecimentos, entre em contato com [email protected], inclua "Trustpilot" no assunto e informe o e-mail associado à sua conta Builderall.
Agradecemos por nos alertar sobre isso e gostaríamos de ter a oportunidade de analisar seu caso e esclarecer a situação.
Carlos D.
Equipe Builderall
HD
Hopi D.
They stole my money
I turned off the automatic renewal and they still took my money without giving me a refund, don't trust this site
Response from BuilderallFeb 24, 2026
Hello Hopi,
Thank you for sharing your feedback regarding a subscription charge.
We understand that unexpected charges can raise concerns, and we want to ensure your situation is reviewed properly. Subscription renewals are processed automatically based on the account’s billing status at the time of renewal, in line with the platform’s terms of service.
Since Trustpilot does not provide access to billing or account details, we’re unable to review the specifics of your case here. To allow our team to review the charge and renewal status directly and provide clear clarification, please contact [email protected], include “Trustpilot” in the subject line, and provide the email associated with your Builderall account.
We appreciate you bringing this to our attention and would welcome the opportunity to review your case and provide clarity.
Carlos D.
Builderall Team