Kim F.
I tried calling to report that my…
I tried calling to report that my package was delivered to the wrong address.(got a recording) Some one down the block from me broght it to me.The bottle was half full, because it was leaking in the package it came in. Needs to be package better.
Response from Bug ClinicAug 25, 2021
Hi, First of all, we are very sorry to hear about the experience you had. We always try to do our best when packaging this kind of items, and thanks for letting us know about what happened so we know to improve it in the future. Regarding the address, please be aware we do not edit it at all when we ship an order. It always remains as it was when you typed it in at checkout. And our hours are: Mon - Thu 9:00 - 5:00, Fri Until 1:00 (If you want to call us) Sorry again for the inconvenience you had.