Budget Heating & Air Conditioning, Inc.Reviews of budgetheating.com

received the item with no issue. thank you

If I could give a NO STAR review to this company I would. Do not buy from them. They change their damage policies as they go along. We lost all our money because we received a damaged unit. BHA would not help us, freight carrier would not help us either. The unit arrived with INTERNAL damage inside the unit that could not be seen when the package was inspected. The unit outer shrink wrap AND all packaging including cardboard was fully 100% clear of damage but the unit inside the carton was damaged all the way in to the coolant coils. They basically stole our money. RUN !!!!!! Reply sounds like willingness to help but 2 months of talking and claims have yielded only chuckling from Budget Heat and Air while we have a non working unit with dame all the way into the coils AND Budget refused to even send us parts to attempt repair unless we paid costs plus shipping. They lie when they say they want to help. They also lie in their replies to our reviews. There was no conversation about how to inspect the freight and when asked they said they record those calls but whoops they were unable to find our records --- because it never happened. We sent them photos of damage immediately - they deleted them. They want to hide behind our "bank" and treat them like they are an attorney or something. We refuse to communicate by any method other than writing because of their lies. Go ahead Budget... Keep updating you response with more lies. That's all you know how to do. You don't listen at all and lie no wonder you get yelled at. Update: From March to August - still unresolved. Merchant provided ZERO response to BBB claim even though they are a member of the BBB. They have multiple BBB claims on their record. Filing case with FL Attorney General.

Excellent experience with this business. They helped me find a unit and had it shipped within 5 business days when all the other places told me 2 to 3 months. I would definitely come back when in need of a similar unit. 3 ton Bard wall unit

Andrew was extremely helpful throughout my ordering process. All of my equipment arrived promptly, and was well packaged with no damage. I will certainly be ordering from you again in the future.

Excellent buying experience and quick shipment. My third time purchasing through budget and it's always a smooth transaction.

Great delivery time. Thank you

The product came as described.

Ordered a package unit. Salesman very helpful & made sure I was ordering what I needed. Installed & works great. Had an issue with heater wiring , called & the issued was taken care of. Price was good too. Thank you !