Buddha TeasReviews of buddhateas.com

I have been buying Budda Tea for years and think the it is a great quality tea. I buy direct from the company and buy a lot at once. I occasionally have a problem with the tea bags being glued into the outer packaging hence when opened rips open an expensive bag of tea. I recently began experiencing it more frequently with one particular flavor I drink every morning. I ended up reaching out to the company as their Tea is very expensive. They responded initially but never did anything to attempt to resolve my problem except say they were a small company and they would look into it. That is bad customer service. As much as I love their tea I think I am going to back off purchasing it again! BooHoo!

All the other teas including the order I received 2 days ago are great. However, upon opening the ashwagandha tea today it was not sealed very well and the stickers were on the back corner(s) of the box not on the side where they normally are. When I opened the box it looked a little short and it only contained 12 tea bags. According to the box, I should have 18 tea bags (like all the others) somehow inspecting was not done too well on this one, needless to say, I'm a little disappointed with this order.

I ordered 3 boxes of tea last Monday May 24 and said 2-3 days for processing. It has now been over a week and have heard NOTHING on my order. Should have been shipped at least.