Bucked Up SupplementReviews of buckedup.com

Horrible customer service experience. Inflexible and bad customer care. Has been there customer for several years and they were very unprofessional

Embarrassing customer support by this company. I ordered over 500 dollars of product and they cancelled my order for no reason. I had to reach out a dozen times to get them to give me the same price I had since the sale was over. They said no but gave me a coupon. When I went to reorder and use this coupon they then CANCELLED THAT ORDER SAYING THE PRICE WAS WRONG. Not only is this horrible customer service it’s a legal contract. I will never recommend them or purchase a dime from them. Horrible horrible treatment of customers.

I bought the bucked up blue raz pre-workout in the black jar container. I bought it from Giant grocery store. It was purchased within the month and I have just opened it this morning. It us one solid clump, Similiar to what happens after you open a bag of Brown sugar. I tried to return to the grocery store.They would not return the product because it was opened. I reached out to the company after the store advised me so. I have the product along with pictures.And the company will not replace. They said, "unfortunately, we do not offer replacements or refunds." This jar cost me more than $50, and I noticed at the bottom of the container, it expires this month! I am disgusted by the handling of my situation. The bucked up company directly can't back their product. Defective product. I wouldn't recommend this product or company to anyone!

Seems to take forever, 10 plus days to get a sample that cost $17. They use a shipping company that is not very good at delivering items and slow. Box was destroyed. I haven't even tried the stuff I received, but guarantee I will not be reordering from this company.

The product has a lot of filler but that is the least of the concern. Promotions seem to have a lot of fine print and after ordering you end up paying more for a cheap product. Shipping protection fee's are added without option and posted savings are never true when you complete your purchase. Not worth the swollen price that they have risen to. This last purchase will be my last for a while unless things change. Again not worth the price for the product, customer service, or overall experience you get from what used to be a great option.

Was 100% to this brand and products, after placing an order using the same email I always use, and BUCKEDUP saying there is no log in or account, and they cant go back to my last large order, and add the points on this $200+ order because I wasnt logged in, I told them to cancel everything and refund, and BYE BYE to this brand! HORRIBLE C.S.................

Ordered on a Friday, waited an entire week (actually 8 days) and no product. Called and they said it takes 2-3 business days to process an order. So Should have gone out Wednesday. No problem, call and see what's going on. Response "oh, sorry looks like it is going out today". I said that was not acceptable service and there were crickets. Finally, the person said she could refund my shipping> I finally get a little bit of satisfaction< Then she says ok, the .40 cents has been taken off of your bill. I laughed and confirmed my order did ship. I then cancelled my auto shipments and moved to another supplier. Know what the new supplier did? They are sending me two for the price of one for switching. That is why customer service is so important!

They advertise one thing and then won’t honor the advertisement. Stay away, horrible customer service.