Bucked Up SupplementReviews of buckedup.com

I ordered the OG Sampler from Bucked Up and the order confirmation clearly showed “OG Sampler.” Instead, I received the Black Series sampler. After eight back-and-forth emails with Chloe (who others here have mentioned by name) trying to correct a $6.55 sampler that is supposed to help new customers try the product, customer service insisted this was correct and refused to send the item listed on my confirmation. The disappointing part isn’t the sampler itself but the customer service. I am thankful I didn't spend more money with this company as it is clear any issues with orders will not be resolved in an appropriate manner. I later found other reviews reporting similar fulfillment issues and unhelpful responses. This experience made me decide to avoid their products all together. I ultimately initiated a chargeback with my credit card issuer for an item not received as ordered.

Bucked up customer service is thee worst I ever seen. Lady named Chloe is so clueless and does not help at all. It's been 3 weeks my order so not shipped when others has received in 1 to 2 weeks. I asked Chloe only thing she says is soon nothing else. Terrible service. Go to transparent labs

Supplements are fine but customers service is terrible. My second order got held up by the post office, and when I first contacted customer service, they told me to wait. No apology, no token 10% discount for the inconvenience. I finally got my products and contacted customer service again to see if I could get a discount off my next order for the inconvenience. Email customer service only replied with my tracking number. I called, and I was told that I would have to pay for upgraded shipping if I wanted a guaranteed delivery date. No discount was offered. I won’t pay for upgraded shipping nor will I purchase from a company with such terrible customer service.