Sara Ro Wanyo A.
Sadly Disappointed Getting WORSE EVERY ORDER
I never complained about the rings I've always pro-mo them until my last 2 orders in which 1 I did not receive that says shipped & was delivered . I ask customer service in which was VERY RUDE asking for photo shots or "proof" like I'm a scammer .. I never received these 3 so called premium rings .. the last 2 orders prior I have received 5 of the SAME RING ! ALL A BLACKISH BLUE STONE & STYLE RING .. I never complained about it until my next order that wasn't received .. Also was told my premium rings would be clear crystal (1 a 💓 - the other a square)The one they are saying I did receive was Again blackish blue & nothing PREMIUM about it .. I'm truly disappointed .. The customer service says "Hopefully NEXT order I'll get a DIFFERENT one" .. Who would want to take a second chance after getting screwed over 2-3 orders now .. I thought they'd at least send some FREE RINGS because I've STILL YET to ask for my 30 day return policy .. Plus on top they send out about this big hurricane sob story in promise of these PREMIUM RINGS that never came but I paid for .. God Bless you
Response from Bubbly BelleSep 24, 2019
Hi Sara, I deeply apologize for your recent experience with our customer service team. We should have sent a replacement if the package was deemed lost. Please reach out to me directly and I will take care of you immediately. [email protected] Best, Lyndon


