Hannah M.
I don’t recommend
I made a purchase for $55.25. I have bought from this company 4 times. Upon purchasing this time, I was charged from BLS*BubblyBelle on Oct 23rd and from BubblyBelle on October 24th. I spoke to 4 different representatives and only the first did anything to help me. I provided screenshots of my bank account and the charges. They refused to acknowledge the charges because they only have access to check the account that charges from BubblyBelle. They said by checking their charge, that was all they could do. They never once offered to amend the situation in any other way until I called my bank and they confirmed that the pre-authorization (presumably the BLS*BubblyBelle account ) has charged twice within seconds of each other and only 1 went away. The customer service was terrible and my service will not be going to this company anymore. Edit: I received my BubblyBelle package today and while their packaging got cuter, the quality has decreased. 2 of my bath bombs came in with pretty severe damage. One is cracked pretty bad and two have pretty big dents as if they were dropped.
Response from Bubbly BelleOct 29, 2019
Hi Hannah, We are truly sorry for the inconvenience this may have caused you. We would like to help you out and rectify the issue. Please contact me directly and I will take care of you. [email protected] Best, Karl


