BTArtboxnailsCreator of XCOATTIPS: The original pre-designed salon quality tips — over 10 Million sets sold across the globe！
BTArtboxnails (btartboxnails.com) has 1,754 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 111 reviews with 1 star · Clear filters
Zelda E.
I have not received my order yet. Its been 3 weeks now
Response from BTArtboxnailsDec 24, 2025
Hi， Zelda We’re so sorry you’re still waiting — we understand how frustrating this can be. Your order is in transit, and we’re already checking with the carrier to assist. Please reach out to us at [email protected] or start a chat on btartboxnails.com ,we will checl more details for you.
Whitney D.
I haven’t even received them yet 🙄
Response from BTArtboxnailsDec 19, 2025
Hi, Whitney We’re sorry to hear this and understand how frustrating the wait can be. Shipping delays can occasionally occur, especially in Christmas peak season. Please contact our customer support at [email protected] or start a chat on btartboxnails.com with your order number, and we’ll be happy to check the latest tracking status and assist you as soon as possible. Thank you again for bringing this to our attention. 💅
Kezzie
The nails look beautiful but the size range favors narrow nail beds. I can easily find my thumb size (their largest size) and my pinky (the 4th from their smallest) but the middle three fingers lack proper sizing. Also, the width between the sets were inconsistent which was frustrating. My first order was a short white French soft gel press and I found the proper sizing. But when I ordered the extra short French tip ( the sizes I would use for the three middle fingers were too narrow and using the smaller thumb sizes would look odd even if filed down. I also experienced this with 3 other sets ( the short silver bells, cherry sets and short square black French tip). I can submit pictures of the discrepancy between the sizes. Very visible from the box as well. As a result I won’t repurchase and caution those with wider nail beds to steer clear.
Response from BTArtboxnailsDec 19, 2025
Hi, Kezzie Thank you for your detailed feedback. We’re sorry to hear that the sizing and width consistency did not meet your expectations. Our size range is designed to fit most nail bed shapes, but we understand it may not be suitable for everyone, especially wider nail beds. Differences between styles and shapes can also affect fit. We appreciate you sharing this experience and will pass your feedback to our product team to help improve future designs. Anyway, If you want to ask for more help pls reach out at [email protected] or start a chat on btartboxnails.com with your order details so our team can review your case and help resolve this as quickly as possible!
💕
Very beautiful and everything but they faded the same day I put them on
Response from BTArtboxnailsDec 17, 2025
Hi, dear Thank you so much for your feedback, and we are so sorry to hear that item quality didn't meet your expectation. We are glad to make that thing right,pls reach out at [email protected] or start a chat on btartboxnails.com with your order number, and we’ll be happy to apply new product resend for you. Thank you again for bringing this to our attention. 💅
Anna D.
Absolutely awful. I paid £30 for a set of nails & the majority of them are terribly painted, chipped, wonky & have bits of random paint on them.
Response from BTArtboxnailsDec 6, 2025
Hi, Anna We’re truly sorry to hear about your experience and that the set you received didn’t meet expectations. This is definitely not the quality we aim to deliver. Please send us email with your order number and photos of the nails you received at [email protected] or start a chat on btartboxnails.com — we’d like to investigate this right away and arrange a replacement or a suitable solution for you. Thank you for giving us the chance to make this right.
in
I have not received the goods Delivery is taking too long Not a good experience
Response from BTArtboxnailsDec 5, 2025
Hi, dear We’re so sorry to hear your order hasn’t arrived yet. This is definitely not the experience we want for you. Thank you for sharing your feedback. 💖 Please reach out to us at [email protected] or start a chat on btartboxnails.com with your order details so our team can review your case and help resolve this as quickly as possible! Thank you again for bringing this to our attention. 💅
Chrissy
This collection was ok but fades quickly.
Response from BTArtboxnailsDec 5, 2025
Hi， Chrissy Thank you for sharing your feedback. We’re very sorry to hear that the product didn’t meet your expectations. Please reach out to us at [email protected] or start a chat on btartboxnails.com with your order details include the picture so our team can review your case and help resolve this as quickly as possible! Thank you again for bringing this to our attention. 💅
Peggy23
It's the same quality as shein. I thought it came with patches not cheap glue. And the nails are too thick. This website is just doing dropshipping from China. Not worth the price at all. Same products can be found at Shein for $2...
Response from BTArtboxnailsDec 5, 2025
Hi Peggy, thank you for sharing your feedback. We’re very sorry to hear that the product didn’t meet your expectations. Our items are produced by our partnered manufacturers, and we do not use pre-made Shein products. The patches and adhesive are included based on the product description, but if anything arrived different from what you expected, we’d be happy to assist. Regarding the thickness of the nails, some styles are designed to be more durable, but we understand preferences vary. We definitely don’t want you to feel disappointed with your purchase. Please contact us at [email protected] or start a chat on btartboxnails.com with your order number so we can provide a solution — whether a replacement or another option that works better for you. Your satisfaction truly matters to us, and we appreciate the chance to make things right.