BTArtboxnailsReviews of btartboxnails.com

Response from BTArtboxnailsDec 6, 2025

Hi, Dominette We sincerely apologize for the poor condition of your mystery boxes and the disappointing unboxing experience. This is far from our standard, and we understand how frustrating it must have been — especially when buying them. Please contact us with your order details so we can investigate and make this right for you as quickly as possible. Thank you again for bringing this to our attention. 💅

Response from BTArtboxnailsDec 5, 2025

Hi，Charlene Thank you for taking the time to share your feedback. We’re truly sorry to hear that the order didn’t meet your expectations. Please reach out to us at [email protected] or start a chat on btartboxnails.com with your order number — we’d be happy to review the situation and provide a solution that works for you. Your satisfaction matters to us, and we’d appreciate the opportunity to make things right.

Response from BTArtboxnailsDec 3, 2025

Hi， Yanet Thank you for taking the time to share your feedback. We’re truly sorry to hear about the delay with your order. 💖 We understand how frustrating it is to wait longer than expected, especially when you’re excited to try our products. Also very sorry I couldn't notify you，one item you have ordered no inventory in your local warehouse so that we need to shipped by separately from our ther warehouse. Thank you again for bringing this to our attention. 💅

Response from BTArtboxnailsDec 3, 2025

Hi Mikaela ! Thank you for taking the time to share your feedback. We are so sorry to hear you have received incorrect product, This is definitely not the experience we want for you. 💖 We have already replied you via email, if you cannot read, you can also reach out to us at [email protected] or start a chat on btartboxnails.com with the issue details so our team can review your case and help resolve this as quickly as possible! Thank you again for bringing this to our attention. 💅

Response from BTArtboxnailsNov 28, 2025

Hi, Phedra Thank you so much for sharing your feedback with us. We’re glad to hear you like our products'quality.💅 We’re sorry to hear the blind box package didn’t meet your expectations. Considering that you purchased a XCOATTIPS blind box, the quantity will be relatively less than BTArtboxnails blind box, and also since blind boxes are random and are selected by the system Auto, we cannot guarantee that they will satisfy you; We have also clearly displayed the probability of winning a product on the product page! Hope your kind understanding! Thank you again for bringing this to our attention. 💅

Response from BTArtboxnailsNov 28, 2025

Hi, Sherene Thank you so much for sharing your feedback with us. We’re sorry to hear that nails size didn’t suit your nail beds. We have sent the return address to you via email, we believe your problem has been resolved, once we get your package delivered, we will take full refund to you. Kind tips: Before placing your order, please obtain your natural nail size and refer to our product size chart to choose the right size for you.

Response from BTArtboxnailsNov 27, 2025

Hi, Customer Thank you so much for sharing your feedback with us. We’re glad to hear you like our products.💅 We’re sorry to hear the box package didn’t meet your expectations. Considering that you purchased a blind box, and a system error caused the wrong length to be sent to you, we have resent it to you as soon as possible. Since blind boxes are random and are selected by the system, we cannot guarantee that they will satisfy you; The packaging (new or old) is also random. If you don't like it, you can repurchase other products from visible, We can offer you a free discount, Please reach out to us at [email protected] or start a chat on btartboxnails.com to get. Thank you again for bringing this to our attention. 💅

Response from BTArtboxnailsNov 21, 2025

Hi Sheila! Thank you so much for sharing your feedback with us. We’re glad to hear you loved the design 💅 We’re sorry to hear the nail quality didn’t meet your expectations. We’d love to send you a replacement or you can choose other press on nails — please kindly check your inbox and reply to us at your earliest convenience! Or you can also reach out to us at [email protected] or start a chat on btartboxnails.com directly with the details. Thank you again for bringing this to our attention. 💅