Joy H.
Off and On
I loved the look; however, I put one set on and I followed all directions in order even had a manicure, but some of the nails kept falling off. This was with leaving them under the light for the suggested amount of time. So, I thought maybe Ill give it another try. I took them off and started over a couple of days later. They did good for about half of the day and they started to fall off again, like 3 at a time. I just have to keep putting them back on. It is sad because when they stay on they look really good and they are much cheaper but the thickness is good.
Response from BTArtboxnailsFeb 11, 2026
Hi, Joy Thank you so much for sharing your feedback. We truly appreciate you giving our press-ons a try. 💖 and so sorry to hear what you have experienced. That’s definitely not the experience we want for our customers, and we’d love the chance to make things right. Please reach out to us at [email protected] or start a chat on btartboxnails.com with your order details and any photos you have. Our team will be happy to look into this further and help find a solution for you.