BTArtboxnailsCreator of XCOATTIPS: The original pre-designed salon quality tips — over 10 Million sets sold across the globe！
BTArtboxnails (btartboxnails.com) has 1,754 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 38 reviews with 2 stars · Clear filters
Paola L.
One of the sets that I ordered had two nails missing from the packaging
Response from BTArtboxnailsDec 3, 2025
Hi， Paola Thank you for your feedback. We're sorry that our nails didn’t meet your expectations. We’d love to send you a replacement — Please reach out to us at [email protected] or start a chat on btartboxnails.com directly to get . Thank you again for bringing this to our attention. 💅
Ashley
The XS square nails are not extra short at all.
Response from BTArtboxnailsNov 25, 2025
Hi， Ashley Thank you so much for sharing your feedback with us, 💅 We’re sorry to hear the nail size didn't meet your expectations. We determined the specific size of the ultra-shorts based on the needs of a group of people. Your nail bed may be particularly small, so even an ultra-short size might not be suitable for you. Would you like to try our almond nails? They are relatively small in size than square nails. Reach out to us at [email protected] or start a chat on btartboxnails.com ! Thank you again for bringing this to our attention. 💅
Ann
Their nails didn’t work on me but they are beautiful. And the customer service was nice and tried to help me.
Response from BTArtboxnailsOct 13, 2025
Thank you for your kind.
lalopezgmail.com
Look fakes.
Response from BTArtboxnailsSep 23, 2025
dear, we're sorry to hear that our products didn't meet your expectations; Could you pls email us with more details to assist us in resolving this issue? thank you ! Contact email: [email protected]
Tashea C.
Half of my order came , then got a notice stating they were “ unable to get inside of my building “ to drop the remaining of my order . I live in a house .. there is no building . I have contacted someone but I have not received any information regarding my other part of my order . Very upsetting
Response from BTArtboxnailsSep 23, 2025
dear, thanks for your feedback. We are sorry for the trouble you've experienced; please kind check the email what we have responsed to you. and pls don't worry.
RNorth
They were really pretty. Unfortunately, the nails were too small for my nail bed.
Response from BTArtboxnailsSep 12, 2025
dear, we're sorry to hear that our products didn't meet your expectations. We'll take your feedback into consideration for future size designs. Thank you for sharing your thoughts with us!