BTArtboxnailsReviews of btartboxnails.com

Response from BTArtboxnailsMar 2, 2026

Hi, Carol Thank you so much for sharing your feedback with us. We’re glad to hear you loved the color of the nails 💅. We’re sorry to hear the wear time didn’t meet your expectations. Please reach out to us at [email protected] or start a chat on btartboxnails.com with your order details so our team can review your case and help resolve this as quickly as possible! Thank you again for bringing this to our attention. 💅

Response from BTArtboxnailsJan 28, 2026

Hi， Lilly We’re so sorry to hear your 2nd order hasn’t arrived yet. This is definitely not the experience we want for you. Thank you for sharing your feedback. 💖 As we carefully checked, your 2nd package still in normal transportation since the item inventory , the parcel was shipped lately. we just informed you before. Please don't worry, they will come to you soon.

Response from BTArtboxnailsJan 22, 2026

Hi, Auinye Thank you so much for sharing your feedback.💖 We’re so sorry to hear the nail gel glue didn’t hold up as expected, That’s definitely not the experience we want for our customers, and we’d love the chance to make things right. Please reach out to us at [email protected] or start a chat on btartboxnails.com with your order details so our team can review your case and help resolve this as quickly as possible! Thank you again for bringing this to our attention. 💅

Response from BTArtboxnailsDec 17, 2025

Hi, dear Thank you so much for take your time to share your experience, and we are so sorry to hear that the blind box didn’t meet your expectations. However, The XCOATTIPS blind box only contain one product, We have also shown this on the product page. Because it is a blind box, the product is randomly selected by the system, and we cannot guarantee that it will be the product you like. We sincerely apologize if the product page has misled you at some point! We will improve on this in our future work! Thank you again for bringing this to our attention. 💅

Response from BTArtboxnailsDec 17, 2025

Hi，Nana We’re sorry to hear that the item didn’t meet your expectations or match how it appeared online. We do our best to represent our products as accurately as possible, but we understand that perceptions can differ. Your feedback is truly appreciated. If you’d like, please reach out to our customer service team at [email protected] or start a chat on btartboxnails.com with your order details, and we’ll be happy to look into this and help find a solution. Thank you for sharing your experience.

Response from BTArtboxnailsDec 9, 2025

Hi, Maria Thank you for taking the time to leave a review. We're so sorry to hear that your experience didn’t meet expectations, especially you're so looking forward to it . This is definitely not the standard we aim for! Our team would love to help make this right and share some tips that might help with fit and longevity; Feel free to reach out to us with your order details at [email protected] or start a chat on btartboxnails.com so we can assist further! 💖

Response from BTArtboxnailsDec 9, 2025

Hi， Maha Thank you for sharing your experience with us, and we're truly sorry for this situaiton you have met; We completely understand how disappointing this must have been, especially when you were excited for them. Your feedback is valuable to us and will be shared with our team as we continue to improve our products' package.We have emailed you via [email protected] with solution , pls take your time to check. Thank you again for bringing this to our attention. 💅

Response from BTArtboxnailsDec 9, 2025

Hi, Anesha Thank you so much for sharing your feedback with us. 💖We’re sorry to hear the wear time didn’t meet your expectations this time. Nail longevity can vary based on application and natural nail type, and we’d love to help troubleshoot and find a better solution for you. Please don’t hesitate to reach out to us at [email protected] or start a chat on btartboxnails.com so our team can look into this more closely and assist you further! 💅