Genesis B.
Love the nails but kept falling off
Love the nails, followed all the specific instructions but my nails kept falling off after 1-2 days
Response from BTArtboxnailsJun 12, 2026
Hi, Genesis Thank you for taking the time to share your experience💖, we’re truly sorry to learn about the nails durability and retention issues you encountered. We’d love the opportunity to look into this further and help make things right. Please reach out to us at [email protected] or start a chat on btartboxnails.com with your order details so our team can review your concerns and assist you with next steps. We appreciate your feedback and hope to better support you moving forward! 💖



