Espinoza, O.
Forever Customer
Update Jan 2026- changing up to 5 stars, i understand its not there fault about shipping and theft during the holiday season. The team reached out to me and sent me my order replacement, not with the Christmas box i wanted/expected but that was explained to me during our conversation. also excited about the valentines day collection. i use these on the daily.! the last 2+ weeks, love the xcoat press. Dec 8, 2025- made a christmas box purchase before thanksgiving and a month later have not received it yet.
Response from BTArtboxnailsDec 19, 2025
Hi, Espinoza We’re sorry to hear this and understand how frustrating the wait can be. Shipping delays can occasionally occur, especially in the Christmas peak season. Please contact our customer support at [email protected] or start a chat on btartboxnails.com with your order number, and we’ll be happy to check the latest tracking status and assist you as soon as possible. Thank you again for bringing this to our attention. 💅



