BSN SPORTSReviews of bsnsports.com

Overpriced, slow shipping, slow turn around and the sizes aren’t true to the normal. If you are considering using this company for your school, don’t. Please take your business to someone local.

Extremely poor quality, poor designs, worst customer service ever. These "decals" look and feel like stickers. Over priced for the quality. I called for a refund and to return my 4 piece order and was told we don't refund "custom" orders......Custom order?? They were advertised as in stock items, so to me that is false advertising as well.

If I could give 0 stars I would. We were required to purchase uniforms for my son (9th grade tennis). It’s his first year, the school partnered with this organization and I went to website to place order. Nowhere was there a section for personalization. However at the end of order I was asked to complete my son’s full name, school, sport, etc. It was already disappointing that it said the lead time was 8 weeks for shipping when tennis started in 1 week. I checked with our coach to see if that time was correct. He said yes, we haven’t been happy with this company and are looking for other vendors. Anyway, the shirt and shorts came and to my surprise my son’s name isn’t on the shirt. I reached out to BSN to ask for help. They have been beyond dismissive and said you didn’t personalize. I asked where that was in the order process and never got an answer. I offered to pay for shipping back to have his shirt screen printed with a name. They don’t even respond to that and said “because our items are personalized we can’t do exchanges or returns”. Bear in mind I didn’t ask for an exchange or a return. I asked if I could purchase a new shirt and pay for his name to be added. I don’t get a response to that either. I asked why we put so much info including his name in the order part of that’s not put on his shirt. I don’t get a response to that either. Life is hard enough without standing out with a $35 shirt that doesn’t have your name when it’s supposed to. But nowhere was there empathy for this or a solution. Just “all orders are final” and you should have checked order summary. The order summary doesn’t list the required info I had to provide. Name, school, grade, sport etc. so it raises the question as to why it’s even asked. The order summary doesn’t say “no personalization requested” even though we were ordering team uniforms. There wasn’t a mandatory place in order to accept/decline personalization either. Do not use this company if you can help it.

Terrible customer service, terrible quality, and awful designs. This company is a sham. They charge you significantly more than what you should be paying. The designs look awful in final product. Worst sales rep as well, forcing our team to go through there company and the results are awful. Definitely won't be going with them ever again. Waste of money.

Way overpriced and the product doesn’t arrive until the end of the season or even AFTER the season ends…certainly NEVER before. I wish there was a better alternative

Original order went smooth and as planned. Upon arrival, one jersey was missing, so I emailed sales representative to indicate a single time out of 73 were missing. No biggie. A year later, I get an email for an outstanding invoice of $339.29, which was stated by Amber Kirk, as an invoice for a replacement jersey. Cmon, $339.29 for one jersey? They're trying to scam a youth organization and aren't admitting to wrongdoing, hence why I am here writing this review.

Poor quality; iron on decals; cotton apparel runs small so size up; ordered from them for school event

1. Only standard shipping available which they don't reveal until after you've placed the order ....unless you happen to see the bottom page of the website. 2. Tried to cancel next day and answer was "we'll send in a request but not guaranteed".....no answer on web either. So I disputed with my bank to get credit back. They should not be in business