BSN SPORTSReviews of bsnsports.com

I think this company lacks kind, constructive, collaborative customer service. It conveys that youth sports is not a money-grab industry. I am very disappointed customer.

If you're in charge of your team's "team shop" save you and your families a ton of headaches and DO NOT set it up with these folks. Pictures and item descriptions DO NOT match many of the item numbers, and when they ship what matches that item number and it's not what your were expecting, it is your fault and your problem. No refunds. No attempts to rectify.

Terrible service. takes forever to receive products. i placed the order more than 2 months ago. absolutely ridiculous. our school should not work with this horrible store, which is also overpriced. don't buy from bsn sports!!!!

I ordered a spirit wear shirt for my child's school and received it with the wrong font, not the school's official typeface, just a generic substitute that looks nothing like the rest of our school's branded materials. I contacted the company, was told it would be fixed, and waited for a replacement. The replacement arrived with the exact same wrong font. Twice. Same mistake, same lack of attention to detail, same wasted time. Getting the font wrong isn't a small thing. It's the difference between a shirt that looks like it came from your school and one that looks like a knockoff. I would not recommend this printer for anything where brand accuracy matters. If your school or organization has specific brand guidelines, save yourself the frustration and go somewhere that pays attention to the details.

I order adult small hoodie for my daughter. This is the size we always buy her. When the hoodie got here it looked like a youth med. The size on the hoodie said adult small but there is no way. We tried to exchange it but our request was denied. I will never recommend this company or buy from them again.

You only go to this store to buy gear representing your team. The 'return policy" is a fraud because it doesn't reveal that buying something with a team logo (not your name etc.) is considered customized and can't be returned. Who would buy a blank sweatshirt or tee from this site. Order form should prominently disclose that there are no returns.

Price is extremely marked up from the actual value. The jacket was too big when it arrived but was non exchangeable and non refundable due to being custom made.

Delayed Shipping & Poor Service Christmas gifts were not deliered in time and tracking details show that they were never received by the carrier (status was in "Label Created"). Customer service took longer to respond then the automated message indicated. When finally hearing back, I was told the item was "lost" and that I could get a refund or a replacement item. When asked if there was any way to rush the order that was expected a week and half prior, was told "No". It's a shame that a large corporation like this takes advantage of parents, family and friends that want to support their kids.