BSN SPORTSReviews of bsnsports.com

If I could give no stars I would. I should have looked at these poor reviews for this company before ordering apparel for our son's baseball team! TERRIBLE, EXTREMELY SLOW SERVICE! We ordered our items before our baseball season began and did not receive the items until after our baseball season was finished. They mention an average of 2-3 weeks to receive your items. This is an absolute lie! I would highly recommend that you look at another company for your sports apparel needs. I am actually surprised this company is still in business with this poor service.

Product quality is extremely poor. Bought a few items and they were total garbage. Must be using extras/overruns/outlet quality from otherwise recognizable brands. Contacted customer service and they refuse to accept returns. Buyer BEWARE products do not meet expectations of pictures on the website. Cheap and poor service.

My winter sport My Team Shop clothes arrived way later than my spring My Team Shop clothes. They didn’t contact me regarding shipping my clothes all the way back to Texas. So I was just waiting for months for it to arrive. My spring clothes came in poor condition. My hoodie has two holes in it. One of them is very large and very visible unfortunately. Deeply disappointed.

Worst “customer service”. Can’t even get a response as to when my order placed and paid for two months ago will arrive. Do not use this company- you’ll regret it!

This company has quite possibly the worst customer service in this industry. The order that was placed several months ago has partially shipped. other items were cancelled without notifying me and other items have been on backorder since January. more than 2 months after the order was placed I was just notified the another item was going to be cancelled. I have called the service department on multiple occasions to get updates on the status of the order and get told different things each time I called. Nobody from the company has been able to offer solutions to any of the issues that have come up. Buyer Beware. BSN is a horrible company to deal with.

WARNING - DO NOT ORDER FROM BSN - Terrible customer service. Total scam on the return policy. They do not honor their 100% satisfaction guarantee. Also, when you order through the school campaign we are not shown the measurements of the sizes, therefore we took our best guess. Not exaggerating here. We ordered a large pair of sweats and they were twice as big as his nike size large sweats he was currently wearing. BSN says we cannot return them for a medium because THIS WAS A SPECIAL ORDER. THIS WAS NOT A SPECIAL ORDER. COMPLETE LIE. 100% satisfaction means just that. 100% satisfaction! RUN AS FAST AS YOU CAN FROM THIS COMPANY.

Order is weeks late. I can't get a hold of ANYONE for status. It was supposed to ship on 10.22.2021 after waiting a full month from the order date. Does anyone actually work at this company???? They were quick to take my money two months ago. DO NOT BUY FROM THEM. Save yourself the frustration and go elsewhere or in a few months, you'll be writing a review.

Right now at about 5 weeks past delivery date and refusing to refund and have stopped responding. Season ends today and not one athlete received a single item.