BSN SPORTSReviews of bsnsports.com

Stay away. Terrible experience. 5 weeks out and no ship date? A week to answer an inquiry with a form letter without any justification is just bad management.

I ordered an item for my son's senior year about a month ago and still have yet to receive any positive feedback on when my item will arrive let alone be made. I spent $88 and change to hopefully have my item for tonight which is homecoming or at least for Senior night. Looks like neither will happen. I am very disappointed to say the Least. I asked for a refund being my item hasn't even started to be made and was told that couldn't happen. Never will I do or recommend anyone doing business with this company.

I ordered hats on august 12 and now it has shipment date October 19th.I called and was wanting to talk to a manager she said they in a meeting the worst company ever, they don’t tell u anything NOBODy should order from them. They need to sale cause they are horrible I will try to tell every high school in my state not to order from them

Local middle school used BSN “School Store” for football team clothing for family - order will not arrive until AFTER first FOUR games have been played! Would never have placed order if known up front.

Would give a 0 if possible! Used size chart provided and asked chat agent if I could exchange volleyball kneepads if they are the wrong size. Agent wrote back yes, since they're not an item with a logo they could be exchanged. Items took weeks to get than initial delivery date. Size chart was inaccurate, child needs a different size. Called csr who told me I made the mistake, nothing can be returned/exchanged, it's my mistake. It didn't matter what I was told by their chat agent! I asked for a supervisor, none available then one was on the call. She said it's my fault + it didn't matter the sz chart is wrong or their agent said exchanges are possible. Offer of 30% made. It doesn't even cover tx + delivery fees. Will never use this bs again!

I won’t ever buy anything from BSN or Nike ever again. They have no clue what size Large means! No returns or refunds allowed. Save your money unless you enjoy being laughed at!

I tried to place and order. It did not go through. Then the shop closed and they would not allow me to place an order. They sent me to the sideline website. The logo I needed wasn't there. Then they say the coach can add an order. I call the coach who calls. No they can't. They meant to say the coach could extend the deadline. They would not sell me the items my child needed for their sport. Pathetic.

This company messed up an ENTIRE team order-shirts literally shipped blank. An email was sent out stating that the correct merchandise would ship within a week. However, several unanswered emails, a phone call to customer service and over 4 weeks later we still do not have the correct merchandise. I would NOT RECOMMEND placing any team apparel orders with this company. Their customer service is a joke.