BSN SPORTSReviews of bsnsports.com

I do not recommend BSN! I placed an order on 11/15/2022 with the expectation that the product would arrive in 5-7 weeks. Well as I tell people we shouldn’t assume anything. It is 1/29/2023 and still have not received a thing. When I contacted the company I was told I would receive my product on 1/28/2023. It didn’t arrive as I was told, so the tracking stated arriving on 1/29/2023 and of course it did not arrive so now am told I’ll get the product on 1/30/2023. I just would say if you need something for the season you may need to order a year ahead. This company is not prompt in its service. I do hope that when I get the product the quality makes up for their slow approach to get orders completed.

Ordered a pair of shoes for my daughter and they were too small. Called the company and they told me to send it back and will not provide a mailing label. Furthermore, I am stuck with the cost of shipping it back. The item was three times more expensive in the first place but I thought the size would fit so I ordered it since it's what the team is requiring. Going forward I will never order from this company again and make sure our team doesn't either.

We ordered some sweatpants according to the size chart. The waist fits, but the length is too short. They come to mid-calf. Customer service was remarkably friendly, but said the company does not accept returns or process exchanges if the item is embellished. After expressing dismay, the rep said we would get a 25% refund, and suggested we donate the sweatpants to the team in case they fit someone else. We will do so, and recommend the coach use another supplier.

I ordered two backpacks with my kids name and school logo weeks before Christmas. One week before Christmas, I received a package that included someone else’s order. When I contacted BSN, they apologized but said it would be weeks before my order could be completed and the order could not be expedited…. so much for Christmas. Well, I finally received my order today and the quality is garbage. My fault for apparently not reading the description close enough but I was not expecting the names and logo to be iron-on garbage. The letters are crooked and cracked, and not the embroidered production was expecting. This order was certainly not worth the $140+ I spent on these bags. I would suggest going elsewhere.

3 months later and they still can't make my order right and they refuse to give a refund! Ordered 10/8/22, Received a men's shirt instead of the women's one ordered so I called 12/23 to get the correct one since it was their error. I was told they'd get it done.... forward to 1/12/23, called again to get status, was told it would be 5-7 weeks before it would be shipped out!!! I won't have it in time to actually wear it for events so I asked for a refund and they refused!! NO refund for their error. Gone are the days of business integrity and real customer service.

If I could give this company "0" stars I would. We ordered our school athletic uniforms in September. They didn't arrive until December - and they did not fit. When I called the company to see what I could do about it - they hung up on me. I cannot believe they are still in business.

Please do not order from this company. Our school placed an order from them in October and we still have not received our order. And they refuse to give us a refund. Very poor customer service

Do not order from this company. Our highschool volleyball team ordered shirts in August of 2022. My daughters order was wrong. After multiple contacts with the company still have not received the correct items. Joke!