BSN SPORTSReviews of bsnsports.com

Ordered the first time and product was ok, ordered again and horrible product and not sewn properly. Called customer care and they said we can replace but it will be same quality you don't care for. Who sells see thru shirts of under armor, never saw an under armor shirt of this quality in any store and we have purchased a ton for our son. Will not be purchasing from them again after hundreds spent.

If I could give zero stars I would. I have worked with this company through my daughters high school, and now my daughters college of total of three times, and every time I have lost money received sizes that were too small to big and in order to receive my items it took at least three months. In fact, the order that was ordered for my daughters high school senior year did not arrive until almost the complete end of the season. It was a total joke. Most recently, my daughter now will be going to college and I just ordered sweats and a sweatshirt for her. I was told that if it didn’t specify women’s that they were men’s into order accordingly, so that’s what I did and I am now being told that what I ordered was the opposite gender even though it does not state that and they will not refund me exchange or let me change my sizes and I just ordered from them eight hours ago. It’s an absolute disaster. Their customer service is horrendous.

Accounting department is a disaster and I feel bad for the salesperson who had to try and run cover for their complete incompetence. Gave a card number to the salesperson to pay for 225+ jerseys and received a mailed invoice a month later because they never ran the card. They also couldn't run a card for our 250+ custom hats player hoodies and practice shirts. Our reorder on some misprints was also not charged on the card so we had to resort to mailing checks for our order. When we received our redos, they forgot to do player numbers on EVERYTHING. We're not mailing those back so we can wait another month to get our the kids the rest of their gear. If your time and the accuracy of your order matter to you, DO NOT use BSN.

Bought a Product that I had Purchased before and was decent . decided to purchased addition amounts of same product . Description , picture , spec all the same as before and still to this day is the same . Product isn't nearly the same Quality or Performance wise . Left review about the problem and even used their Email Contact , Review never Posted ( cause it wasn't a 5 Star ) Yet they still claim the product has 5 Stars . No response from their Customer service or sales . I am not the only who has tried to leave reviews that never get posted , I wouldn't recommend you buy anything from this company , JMO

Every Kid on team received their complete order on a Monday. This is Thursday and still no order of my son's received and no resolution. He doesn't have the gear for practice that the entire team has, so he definitely stands out at practice, but not for performance. All kids at this age are excited when the new stuff comes in for the year. How can 1 out of 30 orders be misplaced or whatever? Emails take a whole day to respond and tell me the same thing the phone person told me. Saying order was delivered, when in fact it wasn't. I would not recommend using this company. Pay a little more and order through a local sporting good store. At least if they mees up, they will provide timely resolution and not give your kid a complex....as if high school isn't challenging enough. COME ON MAN!!!!!

The most HORRIFIC experience ever. First it makes no sense why it takes 3 months to order & receive product but it's even worse that they won't do exchanges WHEN THEY SCREW UP. I already told our team director if they go with BSN another year we're leaving the program. Will NEVER deal with BSN.

If I could give them 0 stars I would of. Worst service ever. Ordered for my daughters Basketball team at school 1st of December 2022 first order was not even for the same school they sent out order 3 times and each time it came with wrong stuff. Finally they said they could not correct and had to refund me. I did not want a refund I wanted my daughter to have the gear that the rest of her team had. They would not resend the product. Will never order from them again and will be talking to school to find a different place for the school sports wear.

They canceled my order without notifying me, and they kept sending me emails regularly for over 3 months post-cancelation saying that the order was still under production. When I asked about what the expected delivery date would be, they informed me that it had been canceled and I would not be receiving the items. They were extremely unhelpful over the phone and kept blaming it on a "mistake with the communication system" and taking no accountability or offering any solutions.