BSN SPORTSReviews of bsnsports.com

I spoke with a customer service agent about an item that was sent in the wrong color. They quickly took care of the issue by picture verification and sent a refund confirmation. However, one of the other items that I purchased was such poor quality that I could literally see through the shirt, and I requested a refund on that as well because of the absolute poor quality. They denied it because they said that the descriptions are clearly written out and that it was screen-printed with a specific logo so they can't do anything about it. I asked the agent to pass my number on to her supervisor so I could let them know about the horrible quality. She couldn't transfer me because the agents work from home but said she would send the request in. I NEVER got a phone call back. So, my interpretation of this is that they know they sell horrible products and don't want to do anything besides scam people out of their hard-earned money for their overpriced trash - I mean products.

Horrible to work with custom service. They refused to change my shipping address had to ask 5 different times and it still is not changed.

poor quality , iron on crap . I contact them and even though i chose an option that was giving to me for the sweatshirt not a custom they tell me I can’t return or get a refund. I tell them it is a defect they ask me for a picture and never respond

Horrible customer service. Do not always tell you online that items are backordered, and repeatedly give you unrealistic shipping dates. Only when you call do you find out how long it will ACTUALLY take to get your items, and the guy answering the phone is a d-hole.

Two years in a row now I have ordered clothes to support our kids college football program. Both years it took 10 to 12 weeks to get the orders. This year I tried to call and cancel and they wouldnt do it but did offer a 50% discount. They still have not processed the orders 10 weeks later and cannot give me a day when they will be sent. Will never use them again.

Did not receive full order. this happens frequently so double check your order when it arrives. Better yet use a reliable company to provide your sports needs.

This company is not helpful at all. You place your order and it doesn't ship until after the school shop closes. If you ordered the wrong size or something doesn't fit you are out of luck. They will not return or reship any items. On the website I ordered small for my son 80lbs 6th grader. They sent Mens small and said I selected the wrong item. Why would they have Mens small on an order form for 6th graders. refused to help or resolve.

Made an order for my old HS teams state championship win. The order came as a youth cl not and adult xl. They would not exchange or refund. "We don't do that" I don't see how you can buy from a company like this.